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Customer Ratings & Reviews

$1,699.99

Customer reviews

Rating 4.6 out of 5 stars with 1309 reviews

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  • Battery Life

    Rating 4.7 out of 5 stars

  • Durability

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers value the Surface Pro for its overall performance, portability, and fast processor speed. Many appreciate the battery life and screen quality, as well as its lightweight design. However, some customers have expressed concerns regarding software compatibility and the product's price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 52 Showing 1,021-1,040 of 1,309 reviews
  • Rated 5 out of 5 stars

    Solid Surface

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've used Surface products for the last 10 years. This one is definitely better than the last.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft surface 11 pro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Sleek product and user friendly. Very mobile

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great mothers day gift

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great mothers day gift to my mom who needed a new computer and tablet

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Vernon Hills Il and Surface Pro.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new Surface Pro. My Geek Squad associate, Palmer is amazing. I’ll always ask specifically for him when I use the Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this Device!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this Device! This Surface Speed and quality!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Surface to date!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have owned 3 different Surfaces and this one is amazing! I love the copilot feature and overall quality of it. I would definitely buy it again!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ok

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for basic tasks but routinely having connection issues between the device and keyboard as well as freezing when trying to print documents utilizing Microsoft Word

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love the device. the sales assocaite was also 5* he knew his stuff

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Hat and Hate!!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love and hate. Love the way this is functional for college, however the back stand is flimsy and after 1 year of use, its already broken and won't stand up.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not the best experience

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything about this product was perfect except for the internet connectivity. I suspect it's a one off problem and I just happened to have gotten a faulty one that fell through a crack in the quality assurance process. Thankfully, best buy protection plan kicked in and I wa able to return it for a different brand.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great! I love that its a laptop and tablet in one.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for college

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this computer for my grandson for graduation. He is going to college in the fall. He loves it. Has it all set up with his classes. Quite quick and a great screen. Expensive, if you can afford it, from what he tells me, a great computer for college.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product and support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product to use and got immediate response for pickup

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    His new toy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son is happy with it so I am happy and he is using it lot

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's easy to use and meets my needs. This is my second Microsoft - Surface Pro. I got it because soon my old one will not get the new updates.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surface worth the money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a previous version of the surface and loved it. So when it was not able to do what I needed I knew I was getting another surface. Just love the interface.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent computer for the All-in-one person. Perfect for a tablet and computer.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Check support of Snapdragon processor

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a great product but came up with issues with the Snapdragon processor. I could not get the Brothers software to load and had to use basic Windows 11 drivers. Also the Acronis True Image and Cyber protect software would not load. I did contact tech support from both companies and they do not support Snapdragon and no idea if they will or what the time frame would be. Kind of disappointing since I previously owned a surface pro 7 but Intel based.

    I would recommend this to a friend
    • Brand response from Snapdragon team
      Posted .

      Hey HappyClothes, Thank you for your feedback. We’re continuously working to expand support for more applications, both natively and via emulation. Please visit https://www.qualcomm.com/products/features/windowsapps to see the most popular supported apps. snapdragon

  • Rated 4 out of 5 stars

    Careful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product overall, but had to warranty it because the speaker mesh started coming out

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft Surface Pro

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this purchase. Great team and service. Thank you

    I would recommend this to a friend