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Customer Ratings & Reviews

$1,699.99

Customer reviews

Rating 4.6 out of 5 stars with 1310 reviews

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Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Durability

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers value the Surface Pro for its overall performance, portability, and fast processor speed. Many appreciate the battery life and screen quality, as well as its lightweight design. However, some customers have expressed concerns regarding software compatibility and the product's price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 55 Showing 1,081-1,100 of 1,310 reviews
  • Rated 5 out of 5 stars

    Buy w/ Confidence!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used to be a 'only Apple' guy, until the Surface Pro. The Surface Pro, and all related products, are ultra durable and reliable. Highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surface pro

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fast computer definitely more than I thought it was when I first was looking into it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great designed pc with multiple functionality, and splitter

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surface pro purchase from Best buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Immediate delivery, nice product and price is good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great machines

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive had multiple microsoft pro. We used them for everything. Thankfully they have lasted for years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love it …!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just simple and powerfull. I just love it. No need to say anything else!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent option PC + table

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality and its too light!! Although I though the battery will be better, its not bad.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent Service

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service. Good product. I like it so much

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Scarface pro

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great and reliable hybrid pc, great value for the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied Surface Pro owner

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was so satisfied with my first Surface Pro, when it was time to upgrade this purchase was the logical choice. So far I have not been disappointed.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    DO NOT BUY - Riddled with Issues, Save your $$$!!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is beautiful, functional and was everything I wanted in a laptop AND tablet. The display is bright, speed amazing, keyboard smooth/nicely designed for quick typing, and on keyboard pen charging was a dream come true. That being said, it is severely prone to hardware issues. In the year I have had the device I have had it serviced 4 times for the same overheating/blue screen/bootable operating system issue with no relief or "eligibility" for replacement. Overall, a great design but NOT durable and NOT worth the $1000+ just to replace in less than 1 year. Do better Microsoft.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    My new pro

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it works great however i don't think it is as fast as my surface pro 4. Still learning all the in's & outs.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    DONT BUY THIS UNTIL YOU UNDERSTAND ITS LIMITATIONS

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did not realize that this CPU does not work with lots of different software since it is not AMD or Intel. So even though I was running MS Win 11 Pro on this device, I couldn't install on this PC. I spent two weeks trying to install until I stumbled on this fact while trying a workaround using docker. I am now trying to get this returned to best buy even though I am passed its return time, which must be only 2 weeks. Same on Best Buy for such a short return window and Microsoft for not warning people. I have I can return this and get a credit for my $500 MS Support charge.

    No, I would not recommend this to a friend
    • Brand response from Snapdragon team
      Posted .

      Hi AndyO, Thank you for your feedback. We’re continuously working to expand support for more applications, both natively and via emulation. Please visit https://www.qualcomm.com/products/features/windowsapps to see the most popular supported apps. snapdragon

  • Rated 5 out of 5 stars

    Left Apple for Surface

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does everything I need it to do. I have always been an Apple guy, but went out on a limb purchased the surface and absolutely love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love it. It fulfills all my needs and more

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Missing a USB Port on Right-Hand Side

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm a repeat Surface Pro buyer - this is my 4th. I have loved them all but do not like the way this one has the USB port moved to the left side. I can't use a Bluetooth mouse due to Bluetooth interference and I'm right-handed so need the USB port on the right to avoid the mouse cable and the power cable getting tangled up every time I set the Surface down and then come back and pick it up. Ideally there would be one USB port on each side for both left and right handed people.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband loves his new Surface Pro! It's exactly what he was looking for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great to have

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had an old surface for the past 5 years. it is great and for that reason I am happy to have the latest version.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for college

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my son to use in college and he absolutely LOVES IT!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surface Pro 11 -- GET IT

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product. Feel and touch are superb. I feel it's way better than an ipad. Just great overall.

    I would recommend this to a friend