Customer Ratings & Reviews

Bought the 2year protection plan just to have extra peice of mind if something happens to my new Sony x930e tv and before it runs out will prob add another 2years

I thought this was a little pricey but for a big TV purchase this is a must! Not to take anything away from the Geek Squad but I hope I don’t have to use it;)

Hopefully I won’t have to use the service but it’s a great piece of mind in case something happens.

never needed to use it but still great to have if a problem should come up

Geek squad is the truth. Will definitely tell others about this service/feature.

Really cheap for that much protection, easy to sign up!

I can always rely on Geek Squad protection. The agents are always helpful, and if it can not be fixed, you will get your money back, usually as a Best Buy gift card.

They are awesome great help with the new computer and helping us setting it up for the first time.

It messed up and I had no problem getting another brand

The plan is good they're willing to fix what you have before shipping it off first without even trying to fix it which most companies do not give any effort in doing so.

Great service plan for your electronics. Best Buy holds up to their great service plans.

always great no matter what problem I have. It's nice to know theay are there if needed.

Love LG Tv’s, great quality, highly recommend! Had LG tvs more than a decade!

They really go out their way to make sure they give you the absolute best service and I really love that!

Cannot beat the Geek Squad extended warranties. They come out to your residence to repair or replace the defective product. I've used it before and they do what they say

Nice product to have when purchasing any electronics

Actually had to use on more occasion. Favorite part about it is you dont have to replace with exact item if you choose to go with a different brand.

Well, I have not had an opportunity to use this service yet. Thankfully.

Very helpful , very patient to ensure was resolved to my satisfaction

Worth buying warranty for OLED tv, in case of burn-in or orher issues