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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30861 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1324 Showing 26,461-26,480 of 30,861 reviews
  • Rated 4 out of 5 stars

    Worth the purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't used it yet, but it's nice to know that if I do need it, at least i have something!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tech buy works well highly recommend for use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tech buy works well highly recommend for use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad protection plan gave me extra peace of mind!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv never had an issue but best buy geek squad would fix it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It’s a good deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad left my new tv installed , friendly and quick service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I haven't needed to call them! Ok it's insurance

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the protection plan because wanted to make it last

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great product, dependable , good price. great service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Warranty at a good price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Warranty at a good price and more! Highly recommended

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They mounted my tv so quick and easy. Definitely going to use them again

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    terrible customer service and product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The customer service from geek squad is horrendous. I set up a service call to repair a LG OLED tv before Memorial Day because it doesn't power on. A quick internet search reveals there is a known issue with the power board, which was confirmed during the first visit. Yet here it is after the 4th of July holiday, no new power board and no working tv. The local store cannot (or claims it cannot) provide any help. All you can do is call an 800 number, be placed on hold, and be told they will call you back with a repair date, which doesn't happen. No one seems interested in fixing my TV.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good Communication

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were helpful in helping diagnosis the cruddy tv we unfortunately purchased

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The protection plan is very convenient due to the coverage.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    NA

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even though they couldn't solve my problem they did what they could.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely a must when you purchase something like a tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great guys who know their stuff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just feel safe after put that kind of money on the line.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great thing to have. Bought a TV for our kids, just incase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Phone Takes really great pictures and easy to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i always buy protection plan for all my devices geek squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They have always been a massive help when we need them.

    I would recommend this to a friend