Customer Ratings & Reviews

Glad to have. Hopefully won’t need it. I like that they come get the tv to repair.

I think the Geek Squad protection plan is really good to have. They always resolve any and all your issues or problems you may have. They always give good quality service. Geek Squad is the best protection plan for any and all electronics in general worth paying for and having it.

Great protection plan. Must have for expensive electronics and home appliances

Have purchased peak squad warranties in the past, and I’ve always been satisfied.

I bought the 70' Samsung TV, it works very well and we are satisfied and recommend it to some friends!!

Protection plans are an absolute must and they have actually saved me when things go wrong from having an expensive paperweight.

Love geeksquad. Samsung service is a joke. Geeksquad makes it work.

I purchased the warranty for my last Sony TV and was handled professionally to get me up and enjoying my new Sony A80L television.

Geek squad is the way to go for all purchases made at Best Buy. Now I know your probably thinking well it's a scam and my product has a manufacturer warranty.... Well that's true but the keyword is manufacturers. They only cover thing typically associated with their parts or process. Typically only for 1 year. Like the title says NO BRAINER

Purchased a new TV. After 1 year, it had problems. Took it in to the nearest BestBuy and the had it fixed and ready for pick-up within the time they quoted on repair. Very happy with the service! They made sure everything was taken care of and the TV was working as if it were brand new.

My brother installed my Samsung TV with no problem. The instructions were to easy to follow.

The tv is amazing, I bought it since the introductory oleds of 2021 the A1 doe not have an HDMI 2.1 Picture is awesome and plugged into ps5 or Xbox series x it looks great! this is my second OLED and counting,! highly recommend

It's an OK TV. Nothing special about it. Had a 2017 samsung 4k UHD before. Really it doesn't make much difference for regular viewing. OS did not feel friendly either. If you have an 4K UHD tv stick with it or go for maybe OLED TV.

BELIEVE ME, this is the best purchase you can buy when buying these new large-screen OLED TVs. New technology can cause various problems and having this warranty coverage has saved me now twice on previous 77" TVs. Well worth the money over time.

Will never buy another TV without getting this protection plan, service is fast, reliable, and hassle free!

Geek squad was great! Helped me load it in vehicle upon pickup, and gave me a few insights about the product.

Geeksquad has been a HUGE help with several items over the years. Ill honestly never buy a big ticket item with out their extra coverage. A+++ service!

geek.squad is amazing it saves you money i highly recommend it to a friend.

The price was very cheap for the coverage. It was around $20 for two years.

Was not checked out after installing now tv will not work with remote I have tryed to get them back but customer service has not made it happen I can not recommend this service if they cannot make my new Q-LED work with remote can’t figure out why Best Buy wants input from customers but after reading reviews doesn’t follow through and make it work with Samsung remote control