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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30774 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 654 Showing 13,061-13,080 of 30,774 reviews
  • Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad service is a hit or miss depending on the person who handles your case but generally it is good and to me it worth the money.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product I would definitely recommend this to family and friends

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worth the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had to use the service yet. The coverage is very comprehensive and price is much more reasonable than other protection / service plans.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The has been a great purchase just in case we need to use it, just a comfort know the Geek Squad has our back.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the peace of mind!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had to use geek squad a few times and it's saved my butt both times.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having the ability to have help when you need it especially when you don’t know much it’s great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is knowledgeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great product service. best in the industry. best buy has a great network of repair centers and support team.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    BROKEN TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If I could give it a 0 star I would, brand new tv came broke and customer service was terrible saying it’s nothing they could do about it

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You just can't go wrong with this plan. This low cast plan is the best

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geeksters are amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    thanks for amazing service and protection at its finest of doing .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed to purchase for new tv. I've used geek squad protection in the past and they coverd my purchase when it broke

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the Protection!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always love the Bestbuy extra protection. Easy to redeem when you need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really just got this but if it's anything like how they do with any other warranties it will be fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    As always, get the plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get a geek squad plan for all my devices in case something were to happen.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi RickyG. Thanks for your positive comments! We appreciate you trusting Geek Squad with protecting your product. We look forward to helping you again. If you have any questions, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always buy this with any items. Best Buy geek squad has the best warranties, fair prices and easy to use when needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always recommend Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What I love about Best Buy if you don't have the money to pay for Geek Squad at the time of purchase you can always come back within 14 days and purchase it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I feel good about this.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection. Doesn't matter what brand you buy, anything can go wrong. This protection plan will make me worry free. If it does go bad, I will be covered on this TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the $?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used the Geek Squad before, but never purchased product protection. I hope I don't need to use it. If I do need it, I hope it covers the repairs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must have when buying an expensive item! Just note the exemptions!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Make sure you get your money’s worth!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You’ve paid all of that money - great way to ensure your equipment is still functioning 5 years out!

    I would recommend this to a friend