Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 30774 reviews
(30,774 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
to a friend
Rated 4 out of 5 stars
Good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad service is a hit or miss depending on the person who handles your case but generally it is good and to me it worth the money.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Great product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product I would definitely recommend this to family and friends
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Worth the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have not had to use the service yet. The coverage is very comprehensive and price is much more reasonable than other protection / service plans.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The has been a great purchase just in case we need to use it, just a comfort know the Geek Squad has our back.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Worth the peace of mind!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've had to use geek squad a few times and it's saved my butt both times.
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Having the ability to have help when you need it especially when you don’t know much it’s great.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad is knowledgeable
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is great product service. best in the industry. best buy has a great network of repair centers and support team.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 1 out of 5 stars
BROKEN TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If I could give it a 0 star I would, brand new tv came broke and customer service was terrible saying it’s nothing they could do about it
This review is from 5-Year Standard Geek Squad Protection
No, I would not recommend this to a friendRated 5 out of 5 stars
Protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.You just can't go wrong with this plan. This low cast plan is the best
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
geeksters are amazing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.thanks for amazing service and protection at its finest of doing .
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Needed to purchase for new tv. I've used geek squad protection in the past and they coverd my purchase when it broke
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Love the Protection!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Always love the Bestbuy extra protection. Easy to redeem when you need it.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
GEEK SQUAD
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I really just got this but if it's anything like how they do with any other warranties it will be fine.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
As always, get the plan
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Always get a geek squad plan for all my devices in case something were to happen.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendBrand response from GeekSquadSupport
Posted .Hi RickyG. Thanks for your positive comments! We appreciate you trusting Geek Squad with protecting your product. We look forward to helping you again. If you have any questions, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.
Rated 5 out of 5 stars
Purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Always buy this with any items. Best Buy geek squad has the best warranties, fair prices and easy to use when needed.
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Always recommend Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.What I love about Best Buy if you don't have the money to pay for Geek Squad at the time of purchase you can always come back within 14 days and purchase it
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
I feel good about this.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great protection. Doesn't matter what brand you buy, anything can go wrong. This protection plan will make me worry free. If it does go bad, I will be covered on this TV.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Worth the $?
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have used the Geek Squad before, but never purchased product protection. I hope I don't need to use it. If I do need it, I hope it covers the repairs.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Must have
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A must have when buying an expensive item! Just note the exemptions!
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Make sure you get your money’s worth!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.You’ve paid all of that money - great way to ensure your equipment is still functioning 5 years out!
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friend
