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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30866 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1383 Showing 27,641-27,660 of 30,866 reviews
  • Rated 4 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    if you are going to invest this much in a television get protection

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Apple pen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tip kept falling off less than a year old. Really disappointing as I have been buying apple products forever

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    No problems yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always a good thing to have just in case It’s need

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    have not used service yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use yet, but in the pass the service was good.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Expensive Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think it' s a little too much for a two year protection.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are really smart folks. Very helpful and knowledgeable.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Delivered a broken TV & won’t replace it

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was delivered a 85” with a huge crack in the screen and after weeks of getting bounced between Samsung and Best Buy I still have a broken TV with no answers. Best Buy is refusing to remedy this situation even with the protection plan. No use in buying the plan, even if the product is ruined by a Best Buy employee themselves, they still won’t fix it.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Protect your investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good way to protect your investment. The price is good too.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Don’t buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When we originally bought this plan the guy told us it covered everything in the house. Not true. Be careful.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this insurance is really good and for a goodprices

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Protect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted to protect new 50” tv make sure all is good

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice option

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use this yet but it is a very nice option.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    ....

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a decent warranty for what we needed it for

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    get protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    if you are going to invest this much in a television get protection

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    5 years Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just bought a new TV and just wanted a little more assurance.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend to have it for your protection on TV

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    mixed feeling of Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was worth having when I bought the TV and this protection plan. However, I believe Geek Squad Protection is slowly shifting to Tech Support which is just too expensive -$199 per year.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Haven't Used It Yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't needed to use it yet so not much to review.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad always a winner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have never been dissatisfied with dependability of GeeK Squad

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    YGREAT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good deal for the price. It's worth it no worries.

    I would recommend this to a friend