Customer Ratings & Reviews

I love Geek squad service. Have never had an issue with them. They came and checked my tv that was having issues. Very professional and answered all my questions

Very good, service, is good to know if you need they’re here to help

My washer comes with a 1 year standard warranty and a 10 year on the motor. This gives me the satisfaction of having 5 years of service with peace of mind. I used this once and Geek Squad was able to come out and do the repair without additional charges.

My washer comes with a 1 year standard warranty and a 10 year on the motor. This gives me the satisfaction of having 5 years of service with peace of mind. I used this once and Geek Squad was able to come out and do the repair without additional charges.

some people believe that if you buy warranty that something will go wrong with a product buy in the long run its woth every penney because lets say you buy a tv and add warrantty for $100 more for 5 years and if anything is wrong with the tv they will basically give you a free tv because to repair it cost more money for them

This is a general comment not specific to this particular purchase they were on a problem for me then went out of their way to try to help me so I really appreciated that just don’t lose what you have covered with the geek squad in your problems will be minimal

The geek squad protection plan provides great peace of mind. New Tvs are more advanced and fixing them can be expensive. It is likely you could buy a new TV for the price to have it fixed. Geek squad protection plan covers everything but theft and physical damage.

Service as described. Allow for returns and fixes to damage

I really appreciate Geek Squad, their culture, and commitment to the customer. I rarely need them but when I do, they make it easy.

Haven't had to use it yet and hope I never do. This if for a TV I got my mom. This protection gives me peace of mind knowing Best Buy will take care of issues should there be a problem and my mom will not have to worry about any cost out of her pocket.

[Employee of bestbuy] I love the quality, features, and being able to stream movies concerts and other special events

I appreciate the fact, geek squad will come out if necessary, opposed to me having to lug the merchandise back to the store!

I rated this excellent because of the peace of mind it gives. I haven't used it yet, but I know it is there if I need help with my new laptop.

I’ll give you five stars reading very good awesome

I have been dealing with Best Buy for over 15 years. I always purchase their Geek Squad protection plan if it is offered, regardless of what I purchased. I remember all too well the high cost of simple fixes on my computers before I became aware of Best Buy's Geek Squad. They will save you loads of money, believe me.

Repair was good but contacting a person on the phone to make an appointment (or anything else) is extremely frustrating !

We purchased the max warranty and the price was great

worth the money. all electronics are made NOT TO LAST these days. usually about 3-4 yrs. so these warranties are excellent

Geek squad service has been very helpful and and they know their stuff. I recommend their services.

The best surround sound hands down. You will not regret it, looking into purchasing one for bedroom.