Customer Ratings & Reviews

Best Buy has always treated me well. Haven’t had to use the geek squad service with tv

I have used Geek Squad protections plans for as long as I can remember. For anything of high dollar value it is imperative to get the protection plan. I have had to use it a few times in the past and they went above and beyond for the service I needed.

Any repair is costly and returns for failed equipment can be painful. I purchased the longest amount of time (5 yr) because it is just good insurance. I only wish it covered accidental failure, like you can get on other types of equipment.

Great protection with BestBuy you can always be sure they will fix it or replace it

Worth having the peace of mind and it was affordable.

2 year peice of mind. Especially since I was installing it myself over a fireplace. I Needed to know if I make a mistake and break something DURING INSTALL I would be covered

If you're ever on the fence about buying the Geek Squad and surance are not just buy it scan is save you a lot of hassle no issues when something goes wrong they take care of it simple

If I could sing a song about getting a protection plan, thats exactly what I'd do.

Always purchase insurance. This one is a no brainer. They have never given me any issues

I have used Geek Squad protection for service on appliances and installing & setting up a TV. The plan provides a beneficial insurance policy at a reasonable price.

It’s been ok. They deff are helpful. I had a replacement remote ordered but it was the wrong remote. Hopefully they will fix this soon

Haven't used it yet bought just for added protection on new tv

The geek squad installed my refrigerator and the water line. I recommend this package with any appliances you buy.

I bought this TV yesterday. Unable to mount the stands to the TV either the screws were to long are the mounting holes are to short.

As with other protection plans we have been satisfied with the assistance and helpfulness that they have always provided when we had an issue. We would always recommend purchasing a service plan.

I have a toddler that is way to curious for her own good. This was needed.

Purchased a 5 year contract for my new bedroom TV. Good value for 5 Years protection on a large TV. Includes in home service for a set as large as mine. Well worth it as far as I am concerned.

I geek squad team is amazing if you ever have any issues with any products you buy from BestBuy and they other there protection I strongly suggest getting it!

Great price for great features. Exceptional value

I haven’t used it yet and hopefully I won’t have too. But I know they will do there job when it come to giving me good service !!