Customer Ratings & Reviews

I always get geek squad protection with every electronic I purchase at Best Buy. It's been invaluable for my son's tablet. Kids are tough on devices, so being able to trade one in for new if he drops it has been a huge money saver.

Absolutely the perfect piece of equipment. Works great, priced right, great customer service from the manufacturer if needed. AAA+++!!!!

I have used the Geek squad service before and I had a good experience; they took care of my issue in a timely manner!

The agent’s delivery was efficient and on time. !!!

With every purchase I also a buy a geek squad warranty so when something happens they will come to the rescue when I need help. So far in the last 8 years so far so good.

Bought this 5 year warranty for a good price gives me protection in case something goes wrong with my new tv.

Great service and reliable however the turn time has become a bit slow. It now takes 6 -8 weeks when in the past it would have taken 2 - 3 weeks. Otherwise the service is great.

I always get geek squad protection whenever I buy something high ticket. Geek squad has never let me down. I will purposely price match at Best Buy so that I can get this service.

Nice to have protection. And will come out and reset tv up.Great protection.

totally worth the price for me its a must everytime i buy something at best buy because its so easy and they are always nice to either help you fix it or get credit for something else

Best protection you can buy but i hate how best buy changed up their policy. Very few items and be renewed. I think it's works out for best buy now instead we the customers..

Great Tv I love this brand. The picture is clear and the sound is great

Best part of buying from Bestbuy because of the great accidental protection!

With Sony’s manufacturer warranty at only 1 year; I have piece of mind knowing the Geek Squad gives me a 5 year warranty at the cost of $46 each year or $229 total. For a $1000+ tv if you have the extra money, go for it!

Geek Squad is awesome. Always there to help you. The techs are nice and knowledgeable. I highly recommend getting Geek Squad warranty protection.

Better safe to have protection than not to. T.V works so good i didn't need to report any problems.

Haven’t had to use it but glad it is there when the TV’s are built so cheap anymore.

This is my second plan. My first, four and one-half years ago saved me when my Sony 65 tv failed. Bestbuy could not repair the set so they gave me a new, modern Sony. This save me $1,800.

I installed all my components a with no issues. Like the fact that I got the 5 year warranty on it.

Why wouldn’t you get this for your TV? 5 years is a long time and this plan covers burn in. Worth it.