Customer Ratings & Reviews

Always purchase the protection plan!! Cant go wrong

I always the protection , I just hope not to use it

I have always used the products from this company.

I know if anything happens to my tv it'll be covered

Ok usually they help out pretty quickly with what ever ur problem is

Price for the service plan alone makes it a must!!

My experience with my geek squad TV replacement was nothing short of a nightmare. After a mistake on there end...what should have only taken 2 days for the replacement ended up taking over a month. I literally called over 15 times and was told something different by every CSR that I talked to. Eventually the gift card that was supposed to be electronically sent showed up in the mail with no correspondence from Geek Squad. I am grateful that my TV replacement was covered under warranty but furious about the way it was handled and how long it took.

Comes I handy when something goes wrong. Hope not.

Great idea - glad I purchased Salesman was great

I have always had great experience with geek squad

Perfect all the way!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Haven't had to use the protection plan. That is the only reason I gave 4 stars instead of 5.

I got this warranty for a great price for 5 years.

Have not used this service yet, so can not give a true review.

I had to but the best buy warranty I always have and will

this protection service is cheap and well worth it.

Better than nothing. Hire the geek squad if you dont know what to do.

Always, always always get this protection plan......

I needed just a more insurance to make me feel safe.

Bought this service for a “just in case scenario”. I mean when shelling out the big bucks for an LG OLED might as well spend the extra $300 for the protection plan to have that peace of mind. Haven’t had to use it yet, but hopefully if I have to it’s worth every penny and lives up to its rep.