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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 1370 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 63 Showing 1,241-1,260 of 1,370 reviews
  • Rated 4 out of 5 stars

    Can't go wrong with service plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't go wrong with service plan in this day and age.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents are very knowledgeable in their products and service. I am very please.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never buy products without protecting them. You just never know. The peace of my no is worth the small amount it costs.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Some time they help with fixing my stuff and other times they said can’t fix my Apple Watch SE and so had to buy another one

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Geek help.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech was very helpful and help me to get the best plan.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Best buy is TRASH!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is damage on the laptop that I did not notice until some time after the return window. I went in last week and was offered a smaller screened laptop due to the price of the more comparable one costing more. I cannot wait for repair as I’m in school now, I offered to come back when they had another sale on the other laptop. This week was a la or day sale. I went in to exchange it, as that’s what offered less than 7 days prior. They refused to exchange it. Told me to come back during school break around Christmas. This coverage alone was $795, and I have wasted so much time and dealt with disgusting behavior from a store rep who did everything to refuse exchanging my laptop. I will NEVER purchase ANYTHING ELSE from best buy!

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    GEEKS RULE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's nice to know that you can have someone install your items

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service plans come in handy when your devices misfunction.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have peace of mind when you are buying electronics.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Typical

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Typical stuff haven't needed it yet. Insurance may not need.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Warranty Yes!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Warranties always good to have! Just in case something goes wrong!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Warranty Yes!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Warranties always good to have! Just in case something goes wrong.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had great service and purchased it just in case I need it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I usually like to buy the warranties just in case something happens the staff at Best Buy are great

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Trustworthy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Trustworthy insurance. Keeps me at ease knowing they will fix any manufacturer malfunctions

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife should not have purchased this. I was surprised it was offered for something so cheap.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The warranty is good to have if something happens to it. Good thing I have not had to use it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad = piece of mind.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so far I have not needed to use the extended warranty.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These services are ok. The people do good work but it's not really worth the money.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    ??

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully I will never need the extended warranty

    I would recommend this to a friend