Customer Ratings & Reviews

Fortunately, I have not used the five year geed squad protection plan. Hopefully, I will not need to use this. Just purchased it as an insurance policy.

Fortunately, I have not used the five year geed squad protection plan. Hopefully, I will not need to use this. Just purchased it as an insurance policy.

Wasn’t able to use this for my TV. But it’s great for all other devices!!

I have not had to utilize this yet (thankfully). This does provide a sense of security and hopefully will be worth the additional cost if an issue arises.

Geek Squad Service is good to have when you need it. I usually buy it for new computer equipment, but it can be used with all products.

I got it for a good price during Black Friday sale it’s worth the money just case you cause some damage

They were on time, cleaned up during the installation, very please with their professional installation, knowledge of equipment along with attitude of the employees

I think it is wise to protect my investment . I have used this service on other Best Buy products and have seen the value in the warranty programs.

Best Buy warranties are pain free and reasonable considering the fail rate these days. The pros will advise against it. But the minute you are out of warranty and it breaks, you'll be paying a whole lot more.

This is the best TV I have ever bought, picture is just too great love it. I bet no one can't go wrong with this TV the motion ratio is 240 which is way much better than 120 plus voice recognition remote control and 3D.

We used this before and l can honestly say Best Buy actually honors their warranties! It’s the main reason we keep coming back to this store. Thank you!!!!

The crew of gate squad always come through when I need them

I also get the service plans because of the wear and tear on the devices. Luckily we haven’t had to use them as of yet but I’d rather be safe than sorry!

Had to call them within the first few hours of setting up my tv. Got an appointment the very next day and it only took a few minutes to realign some things in the back that was not allowing the tv to come on.

Normally would not get the extended warranty but did in the past and it paid off big time when I had an issue- ended up getting a new TV and install for free.

Got it for extra protection. Will definitely recommend it.

Warranty replacement for TV. Very affordable considering how much you had to pay for TV

Luckily I haven't had to use this yet, but I am confident that if I do, I will get great service like I have before in the past with Geek Squad Service.

We always trust Geek squad protection for a new product. They replace it immediately if if can’t be fixed by them. The replacement is a new product.

The fact i never had to use the geek squad services says it all. The product holds up