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Customer reviews

Rating 4.7 out of 5 stars with 30362 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 280 Showing 5,581-5,600 of 30,362 reviews
  • Rated 5 out of 5 stars

    Excellent service and prtoection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this protection plan along with a tablet I bought. The tablet unfortunately does not get as good of a rating as the protection, and thanks to the protection plan and Geek Squad the issues with the tablet have been fixed (more than once). Geek Squad always helpful and friendly. Have used them for other products as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Customer Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Havent reqlly had any issues at all with my purchase, call geek squad fot help for little details and they have a great customer service/tips.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek SQUAD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad at Best Buy in Montebello are the great. Fast delivery, friendly service and very knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WORTH EVERY PENNY

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get the extra warranty for all my electronics, We bought a 55in Sharp back in 2012 after 4 years the LED panel blew out and I had the 5 year extended warranty, The TV was not only replaced I was given full credit for the old TV and was able to upgrade to the newest model for only a few more dollars.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    If you ever wonder if you need Geek Squad...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you ever wonder if you need Geek Squad protection, don't struggle. Especially electronics these days.. their life span is short and build quality is not quite guaranteed. Your warranty will give you complete peace of mind!. At least my experience with Best Buy warranty has been always pleasant!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Never Disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been dealing with Best Buy for over 15 years. I always purchase their Geek Squad protection plan if it is offered, regardless of what I purchased. I remember all too well the high cost of simple fixes on my computers before I became aware of Best Buy's Geek Squad. They will save you loads of money, believe me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get it, keep it, be at peace

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Warranty is worth getting when it comes to owning electronic devices from any store. We had a 55" Tv that after four years went out and quit working. Since we had the extra warranty on it Best Buy gave us a new Tv upgrade from what we had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung 82 inch TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When making a major purchase I thought it was a good idea to have the geek squad warranty as well since the geek squad service has been so reliable I think I was a good idea to have the warranty also I'm very happy with Best buy and The geek squad team

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The heroes we deserve, and need.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad has been extremely helpful in resolving an issue with my TV. Honestly, you don’t realize how much you need their expertise until you need it. Very happy with my experience. Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Product & Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend this product, when came time too purchased the representative explained the difference in the product I was hoping to purchase. The Geek representative also is highly recommended he has plenty of knowledge

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection Plans Are the Best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do not buy any electronic device without buying a Geek Squad Protection Plan. It's nice to be worry free for 5 years. I have owned several Insignia products in the past and I have yet to have one fail, but I play it safe and protect them anyways.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Right on Time!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did not initially purchase Gerk Squad for my TV, but during the grace period we had an issue and needed assistance. Geek Squad showed up right on time!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty worth the money!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Will buy the 5 year warranty every time. Our LG went blue and couldn’t be repaired in the last year of our warranty. New TV, full installation & wall mount included as that was how we purchased the LG 4 years ago.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    warranty worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    some people believe that if you buy warranty that something will go wrong with a product buy in the long run its woth every penney because lets say you buy a tv and add warrantty for $100 more for 5 years and if anything is wrong with the tv they will basically give you a free tv because to repair it cost more money for them

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Greek squad installed my refrigerator quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad protection plan is great. They installed all my appliances and came back to adjust my refrigerator when i had problems getting it to the correct height

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a 85 inch Samsung tv from Best Buy and to be frank, I’m loving it very much. It’s very easy to use and i have not had any difficult problem setting it up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service and delivery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job. Serviced my old tv and deemed it couldn’t be fixed and I got credit towards my new tv. Made the whole process super easy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sales agent was great. Made sure i understood what i was buying. So no buyers remorse

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2-year Standard Geek Squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this geek squad 2-year Standard Protection to complement my Samsung TV to save me some money on the service of my Smart TV , guess what I haven't had a need to use it yet great TV , but it's nice to have the insurance ,very satisfied

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    THE GEEK SQUAD HELP OUT TO SET UP MY TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the GEEK SQUAD TEAM THEY ARE ALWAYS THERE FOR ME THEY HELP OUT SETUP MY TV AND I DO LOVE HAVE THE 5 YEAR GEEK SQUAD PLAN

    I would recommend this to a friend