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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30423 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 535 Showing 10,681-10,700 of 30,423 reviews
  • Rated 5 out of 5 stars

    I purchase protection for all Best Buy purchases

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad protection plan is a no brainer, when compared to other retailers like WalMart. Although WalMart provides an extended warranty, they often make it difficult to replace or return your item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Services

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having the Geek Squad at your fingertips is wonderful. Their services are outstanding and trustworthy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have purchased geak squad before and they are very good and much better than most warranties, and if you need them they will be there for YOU !!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Future proof

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hoping to not use it, but if it’s needed, it’s better to be safe!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad 5-year protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best protection plan you can get! An absolute must!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gotta get this!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You need this! You will definitely be using it and it’s worth its weight in gold!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Warranty in the market!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s only right to add the geek squad protection with every electronic purchase. I’ve had great experiences using geek squad over the years it’s only right for me to continue that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's always good to have back up, even if you think you are careful and take good care of your products!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Geeks Ever!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better to have it and not need it than to need it and not have it…

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents are always there to answer any questions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    .

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything thing I purchase from Best Buy i get the protection plan. It is so much better than other stores. I only wished they renew when expired.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great to have this package deal.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the guys mounted my tv on the wall. he did a great job it looks good. and he hook up all my sound equipment.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks so much for your kind words and positive feedback! We love hearing stories like this and appreciate you sharing it with us! It brings us great joy that you had a great end to end experience through it all.

  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great guys did a great job and got it done pretty fast

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There always there when you need them or when you have a problem so it’s better to get the protection plan for all your devices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thankfully haven't needed, but for a few extra bucks, it's better than buying the product twice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I must have since things break easily these days

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Anytime I buy a major appliance or television, I always get the extended warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It offers more than you expect.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this because of the price reduction it offers on set up, and the haul away of my old set. The Geek Squad is great. Thanks.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Cool

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't use much but read some of the guidelines and I like that you can transfer it to different items if you need to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simple warranty

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not much hassle anb a good price for extra warranty besides the manufacturer warranty..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for a TCL Smart TV. Need some protection with these. Used their phone support a few times & they are knowledgeable

    I would recommend this to a friend