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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30921 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1231 Showing 24,601-24,620 of 30,920 reviews
  • Rated 5 out of 5 stars

    TV warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this in case anything happens to my tv. have not had to use it yet

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have used the protection plan several times and it is worth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service,very polite on the phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy I bought the protection program, highly recommend this service

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    TV was quick to install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was quick to install an amazing TV to have recommend it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always purchase geek squad protection, recommend them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Comes in handy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comes in handy for when you live a clumsy life lol

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get the plan and they never disappoint ..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great love it ....................................

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Waste of Money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought 2 years of Geek Squad Protection for a Hisense TV. The tv had a manufacture warranty for 2 years. I started having issues with the TV as soon as it got outside of the warranty. Hisense said they couldn’t help so I called Best Buy to see about my Geek Squad Protection, the rep told me it ran concurrently with my manufacturer warranty from Hisense. So I’m not only out the money for a defective TV, I’m out $120 for GSP that didn’t start after my manufacturer’s warranty ended.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is a wonderful add on to any purchase here

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for peace of mind just in case issues arise after the factory warranty ends.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad protection is a most buy it makes life easy when your equipment fails

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always been great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hope I wont need it on this purchase but its nice to know its there!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very knowledgeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad were interested in my questions. Very timely on arrival

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pray I will not have to use this product but I am glad I have it just in case you never know

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extended warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought extended warranty for tv cause you should always protect your investment

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I decided to go with the 5-year protection plan instead of the 2-year. The 5-year was only $20 more.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    GS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once again Geek Squad is great .. never leave Best Buy without it or you will regret it!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Safe First

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been lucky for now, have not needed to use it. Never hurts to have on a TV.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommended getting this. If you're going to spend a lot of money on a TV, please do the right thing and get it protected.

    I would recommend this to a friend