Customer Ratings & Reviews

Great service from knowledgeable staff. Highly recommended

You can never have enough security and protection on your devices and products these days you just never know what will happen.

The agent was very knowledgeable of product and guided me through all the steps I needed to get it up and running properly.

I haven't had to use the Geek squad yet, but I included it in my purchase because I learned my lesson from an old purchase.

Geek Squad service is always top notch. They seem to always know what the problem is. Never had a bad experience with them.

I'm finally writing a review for this tv. I had a thunderstorm about a few months after purchase and the quality of the tv hasn't been the same. I reached out to best buy to come fix my tv and just like most of you said, I had to contact Hisense to come out. because of the Manufacture first year warranty. Three tv specialist have been to my home and nothing has changed. The picture isn't sharp/clear at all anymore. I was told that I have to deal with this tv until after the one-year warranty is over. I couldn't believe I had to wait this long to enjoy my tv. Withing this timeframe I went back to best buy and brought another 85-inch tv which I'm happy with. I agree with one of you said, why did I pay for a 5-year warranty when it really a 4-year warranty? My one year is coming up, and I hope best buy can take care of their loyal customers. But I wouldn't recommend this tv for anyone. The worst tv I ever brought.

From personal experience, it is an unequivocal necessity to add the Best Buy warranty to your appliances. They are helpful and do a great job making it right.

never go without coverage on your products.its well worth it

A wonderful protection plan to have, though a little pricey. Still worth having…

It has great that Best Buy offers this extra protection for a small price. I have not had to use the Geek Squad yet, but it is nice to know they are there when I need them.

Just in case there should ever be an issue with the product.

I would you recommend Geek Squad service to a friends and family................

Cant beat their warranty plan if something goes wrong take it in they fix it. If they cant fix it they replace it. I would recommend any high dollar purchases use this service.

I'm glad to purchase the protection plan. I was nervous about all the problem I read about all the smart TV. This protection will give me peace in mind.

They great at solving issues and doesn’t take long if you get the right people to help you.

I definitely recommend getting it when they come to help fix your product they know what there doing.

Always opt for Geek Squad protection for high end products... it is always hard to swallow the extra cost but the risks are minimized.

Wry much worth the purchase. It saves you money if something is to happen to your device. I totally recommend purchasing.

Great purchase I honestly didn’t know what to expect but glad I got to experience real help

I always put protection on everything it works great and the help great.