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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30888 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1355 Showing 27,081-27,100 of 30,887 reviews
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are always professional and get the job done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They have always done a great job on every product

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    0 (Zero) Star if I could give one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not buy it! Again DO NOT BUY it. This is probably my last purchase on BestBuy. I will go spend my money somewhere else. I spent over $6000 in a week. I bought 4 LG TVs for my restaurant. Remodeling was not finished on the date as we planned. So I didn't even open the boxes for 2 weeks, because my dining room was not ready for the TVs. One of the Tvs came out of the box with a cracked screen! The other 3 are just fine! I called local BestBuy, they said they can't help because it's been over 2 weeks since I bought it. They asked me to call LG customer service. I called LG customer service, they won't fix the TV because it is an external issue, it is not an internal issue. Geek Squad won't fix it. LG customer service won't fix it. I have a broken TV with all the extra warranties and no one would like to help because I didn't get to open the TV box for 2 weeks. Terrible customer service so far on both sides. LG and BestBuy as well. I should have ordered the TVs from somewhere else. If no one helps me out, I know where to take my business next time.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Two years protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad I got this protection because u goin to need.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a great ...................................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 yr warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never had issue like other big box store give you.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Service was good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents took care of everything and it works well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved TV set... easy to set up, remote control is easy to navigate and colors are greatly vivid

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It's ok for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty got tv but the sound is very low ur going to have to get some kind of sound bar or a surround sound

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The folks in Geek squad are always helpful and polite.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Must buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful with helping me with any questions regarding my tv

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only problem it does not coordinate with my cable box.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Yes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic system set in place. Very informative and just great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Team GS Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This program is the best. Easy to use. Smart to $$

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must with any large purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    never purchase a big ticket item without this warranty.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad did not install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No my TV did not get installed still in a box waiting on me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV was easy to set up and has awesome HD picture.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is the best service they have. I will keep it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Havent used yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Havent had to use it but the guys delivered it no problems

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    This is cool

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is cool and helps protecting online and its good for you

    No, I would not recommend this to a friend