Customer Ratings & Reviews

Tv is a great deal but if you have more than one insignia tv in the home the remotes get confused and won’t work at all

Gotta have it just incase something happens. Great option

I recommend this for most purchases. It’s worth the money on a big purchase. Just know that it does NOT cover physical damage. I learned that the hard way. No matter how it happens it’s not covered at all.

Never had to use it. Wouldn't ya know the TV crapped out right after the 2 year protection plan.

Can't be too careful. Hope I don't have to use this lol

Can always count on geek squad to support your products.

Perfect for me in my work room. Watch this all the time.

Has been helpful in dealing with this new computer

I have not shopped at Best Buy for years and can honestly say I do not miss it. Poor customer service, Hassle to get a price match, and Geek Squad Protection is a joke. Good news is I got this protection for a steal for a price matched TV that the store did not want to match. Will definitely take my business elsewhere and cancel the my best buy membership that was only purchased to get an extended return period because the standard 14 days is a joke. Brick and mortar tech stores will eventually all go under, Best Buy is on that path.

Good warranty program. Friendly customer service support.

THIS WOULD BE AN EXCELLENT VALUE IF IT COVERED ALL THE PRODUCTS THAT YOU PURCHASED FROM BEST BUY SAY WITHIN A YEARS TIME OF EACH OTHER. BUT YOU HAVE TO GET IT ON EACH ITEM, NOT SO GOOD

Good to have stuff does brake And easy to work with

Love the tv but the remote is for a four year old.

My equipment works fin and still haven't used them

They came over to fix our brand new TV. They said it was fixed and the very next day the problem came back.

Geek squad does a good job would recommend Geek squad

I purchased a two-year protection plan to cover my 58 inch Sharp Roku TV. The screen went black on the tv, I placed an order for repair on a Wednesday and they scheduled a repair for Friday of the same week. It is now Wednesday of the next week and my tv is still broken. NO ONE from Best Buy or the third party vendor has reached out to me I have to call them every day to get updates which give me little to no hope that my tv will ever get repaired. I feel like I'm being jerked around! What good is a protection plan when it takes forever to get service. I never thought I would write a review like this. Buyer Beware.....think twice before saying YES to the additional protection. It's just an additional headache!!!

I guess let’s see if I get a prorated refund and then I will give a review as I buy a protection plan on all of my items

I have always taken this protect and never regretted

I've always been treated fairly by Best buy on my plans.