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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30867 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 888 Showing 17,741-17,760 of 30,867 reviews
  • Rated 5 out of 5 stars

    Very happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Turtle Beach gamer headsets microphone stopped working. Best buy swapped it out with no questions asked. I am very pleased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very helpful geek squad.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smart to have appointments. Helpful with minor things and complicated things. Always professional. Thanks to the geeks!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung 4K Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to get warranty for a TV i just purchased. Makes me sleep better knowing I'm covered for 5yrs. Thanks once again Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty 2 years

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always I put warranty on my electronics in Best Buy and when something fail they resolve my problem fast , not complain at all

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Production plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would recommend to anyone to buy a service plan. Insurance for your TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bought for service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it for my smart TV, I guess it is a nice service. even I do not use it so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bought the service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it for my smart TV, I guess it is a nice service. even I do not use it so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy costumer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never had to use it but it was there just in case we had too

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works when needed.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had an issue with a covered device and it was a painless process. I was pleasantly surprised.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice staff and very helpful and answered all of our questions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great quality service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    you have to get this protection, best buy has always been great at it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Done in no-time!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery and installation went very smooth. Quick and Efficient!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am warranty person. You could never go wrong on protecting your purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m about to get my tv checked with this plan. Hopefully my tv can be fixed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love having that extra protection of coverage on my tv good to know you have it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality work when needed. Best value for price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It Might Help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We always love the extended service, it has saved us several costly repair bills.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT GIFT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my grandparents they loved it!!! Great for the elders

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They installed my TV in few minutes. I got what was expected, good quality service. Thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Toshiba

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't get to use it, because I had to return the product my son had gotten it too.

    I would recommend this to a friend