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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30868 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 911 Showing 18,201-18,220 of 30,868 reviews
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m glad I purchased this service because of the coverage, quality, warranty & price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad @ your service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents are always at service when I stop by the store & ask questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good people

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really appreciate the geek squad they always make the time 4 me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to know that my purchase is well protected by great service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    haven't used it yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    have not had to use it yet, hope I don't have to, but glad to know its there

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Greek Sqad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helpful and a great service. I used it before when I had my phone. Hopefully it would be good with the TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great plane

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing. A must for oled tvs owns. It good to have a peace of mind

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    2 YR IS GOOD, 5 YR BETTER

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WORKS GREAT. FOR PRICE DIFFERENCE, I WOULD RECCOMEND THE 5 YEAR PLAN VS THE 2 SINCE TV'S TEAR UP. I LOVE THE POLICY OF NO QUESTIONS ASKED.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mrs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Andrew was very helpful in explaining how to use Samsung’s remote. I give him a 5 +

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They are so good!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how I can just buy geek squad and know that I am protected!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Something to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my tv and not to bad to have if something dose happen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get it!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get the Geek Squad Protection. Getting something fixed is a breeze.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We've got you covered

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All electronic's should have a warranty on them this is a great way to cover your purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use it yet but have used it in the past and never had any issue's with getting or using what they claimed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We will see

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did purchase the protection and fortunately I have not had an opportunity to use it but I do feel secure in having it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two years is a long time and anything can happen. It gives me peace of mind to know a valuable product is protected.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    excellent customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    geek squad was able to get me a better deal on a tv that i had to inconveniently had to return since they werent able to fix a malfuntioning hdmi port. quick and easy. no complaints

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You never know when you’ll need it, and it’s pretty straightforward in how it works.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They always helped with you’re problems and solved your problems with any purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I totally love Geek Squad. It's the best thing to have. Great to have

    I would recommend this to a friend