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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30915 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1237 Showing 24,721-24,740 of 30,914 reviews
  • Rated 5 out of 5 stars

    Great to have

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always good to have piece of mind if something breaks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great peace of mind getting the 5 year projection for our new TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    extended warranty

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i bought the extended warranty to protect my new tv.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    My Horrible Experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    DONT DENY THIS REVIEW. Previous post isn't there. Until i am compensated and my total tech is restored I will keep buying small items for review- my review is gone, I'm following guidelines- A nightmare, I trusted best buy, we buy high ticketed items, we pay for protection, only to find we are not protected at all and our money is now their money. I purchased a 65 inch, I bought total tech- the Samsung tv went out just over a year, the real horror began, I was treated so badly by numerous representatives, waited two months and for two months I fought, Wasted time, I had to pay additional money, and they sold the tv I PURCHASED TO SOMEONE ELSE, they were not going to honor total tech, I have been told I am not an Elite customer so I had to pay extra. -This is going for a civil suit- please do not buy Total tech- Theres more but I'm here to say please do not give your money for protection, you wont recieve it-

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Better to then not

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can you say? It's a must have these days when buying most things.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good to know that I have coverage on items purchased

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This purchase was a no brained. Protect your purchase and guarantee replacement

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've purchased warranty via geek squad before and found it to be excellent

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't needed to user yet but highly recommend getting it wit your purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad they are there.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not used them yet, but I am glad they will be there when I need them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Add on Warranty recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the TV on sale an added the 5 year warranty for piece of mind

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use it so I can't really speak to the value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After having issue with tvs before i would recommend it it does come in handy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeked up!!!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price for the type of protection!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extend Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought to get coverage over factory warranty, which is only one year :-(

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeksquad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly reccommend for all your items hassle free...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im glad that they offer a protection plan in case there is problems

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad protection covers everything but physical damage on your tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great service help when setting up tv.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I called and they walked me through setting my tv up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Service! Warranty applies to all Products.

    I would recommend this to a friend