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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30901 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 781 Showing 15,601-15,620 of 30,900 reviews
  • Rated 3 out of 5 stars

    Unhappy with first experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having called about a problem with new tv purchase and being told I would be charged for something not working that I purchased the 5 year extended warranty for. Was also told I would need to bring it in for repair. It's a 49 inch tv which is supposed to be covered for in home service. I had to contact support to get resolved. I'm giving a recommend, but with reservations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Anytime i have an issue they resolve it, good value to

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect your purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is always good to have peace of mind and protection in the case of damage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection for item purchased

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase the protection plan when I purchase anything at Best Buy, people are always helpful and fix the problem right away

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the geek squad protection on our last tv and I had to use it. Was a very easy process and got handled quickly over the phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was able to get this TV on sale and I've had it for 6 months without any issues it looks good and it goes great with my gaming system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thankfully we have not had to use this yet but it is worth getting on the more expensive items for sure!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome price and it trulu holds up to a 50inche tv.....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They are quick and efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wouldn’t buy without geek squad just because I bought a tv and it broke in a day.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    get the geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    geek squad is always a must on big ticket purchases imo

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good warranty from Geek Squad. I would definitely recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tone.....

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Good Service. I try to always purchase protection.......

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Tv would not operate, warranty provided fast servi

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Agents fixed my television, no problems encountered. Quick and competent service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price for full protection, better than credit card or manufacturer warranties. Gives me peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad FTW!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't go wrong with the Geek Squad! There to back you up if you need it... But hopefully you won't!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Covers everything that could go wrong with the tv besides personal damage. Hopefully I get contacted after 5 yrs to renew it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can never go wrong with geek squad protection. Very easy to deal with and always satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Insurance to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad insurance is a no brainer. Just buy it and no worries regarding your products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When you buy any device you will need Geek Squad Protection to replace or fix your device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is definitely worth every penny, definitely recommend protecting your goods for just about any accident.

    I would recommend this to a friend