Customer Ratings & Reviews

Geek Squad always provides great service, agents are knowledgeable.

I've always said buy protection you can never go wrong with it, I've bought insurance and all my items.

I really like the protection plans that Best Buy has. The service is reliable and in a timely manner.

There is no better service organization than the Geek Squad....I wouldn’t use any other organization...

There is no better service organization than the Geek Squad....I wouldn’t use any other organization...

When I add issue with item, geeksquad came in handy. Item was fixed in less than 2 weeks with no cost. One cool thing is that you get update on the status of your product

It’s best to have this and not need it rather than need it and not have it in case of incidentals...

I was not able to get an appointment to install my TVs but still purchased the protection coverage just in case.

You can't beat the piece of mind you get knowing you're covered if most anything goes wrong with your new purchase. Would highly recommend you do the same!

No problem yet,sure it would be great if needed………..

I haven't used this protection plan (and hope not to have to) but it's good to know that Best Buy Geek Squad will come if I need them.

Hands down their protection plan is the best I would always recommend it to people that worry about something breaking.

Bought it just in case, every large purchase should have one

I never really used to think this sort of thing was worth it but it has turned out to be.

I have not use them yet but it put my mind at ease knowing it’s there if I ever need to contact them

I have had to use this protection plan twice out of the five items I have on the plan and they give you absolutely no problems. They are very helpful and polite. Definitely highly recommend it when you have kids.

Purchased it with my new Oled tv and have not used it yet but hopefully i will so i can get my monies worth!

Have used this service a few times over the years and they have always been very helpful

I buy one with all my purchases over $200. I used it on a 55 inch insignia that crapped out. Ling story short got a brand new 55 inch LG free.

Got me in and out of the door in just minutes. The plant is a comforting thing to have in my line of work!