Customer Ratings & Reviews

Always purchase the protection plan!! Cant go wrong

I always the protection , I just hope not to use it

I know if anything happens to my tv it'll be covered

I have always used the products from this company.

The customer service from geek squad is horrendous. I set up a service call to repair a LG OLED tv before Memorial Day because it doesn't power on. A quick internet search reveals there is a known issue with the power board, which was confirmed during the first visit. Yet here it is after the 4th of July holiday, no new power board and no working tv. The local store cannot (or claims it cannot) provide any help. All you can do is call an 800 number, be placed on hold, and be told they will call you back with a repair date, which doesn't happen. No one seems interested in fixing my TV.

Price for the service plan alone makes it a must!!

What better assurance could one have than a plan that makes it easy.

Comes I handy when something goes wrong. Hope not.

Great idea - glad I purchased Salesman was great

I have always had great experience with geek squad

Perfect all the way!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

I had to but the best buy warranty I always have and will

I got this warranty for a great price for 5 years.

They cam out and did quality repair. Was on time and polite

Haven't had to use the protection plan. That is the only reason I gave 4 stars instead of 5.

Always, always always get this protection plan......

this protection service is cheap and well worth it.

I needed just a more insurance to make me feel safe.

When replacement parts are needed that are included in the protection plan. You must order yourself and send them all necessary information to receive a reimbursement. Very convoluted process for a simple fix. Needs optimizing.

For the cost, this is real value. No better piece of mind!