Customer Ratings & Reviews

Best warranty ever every purchase i will get the warranty

Always great to have geek squad protection. Worth it

Good Buy on large ticket items, haven't had to use yet

Get a plan your covered like this one only at best buy

Excellent warranty for what was paid. Would buy again.

Very helpful staff from the start of visit to the ending thanks a lot

Very helpful staff from the start of visit to the ending thanks a lot

DONT buy the warranties, Best Buy in Holyoke Massachusetts is not honoring the warranties, Bout 7 75 inch TVs and bought 7 5 year warranties, they replaced two TVs that went bad but they don’t want to replace one that just went bad, making this a third one, I think for some reason that someone in that departament feels I’m trying to pull a fast one by using the same old tv. Buy when they replace your tv they take the old one, I can understand that but once the new tv arrives they grab the old tv and take it. There at also serial numbers that should be unique to each tv, when I called, the person creating the ticket told me that number is in their system, for the life of me I know that’s a third issue, these guys really are playing with a great customers loyalty. I have been a bust buy member for years and purchase thousands and thousands from the company but that is about to change. This reminds me of circuit city. Almost forgot the geek squad agent was condescending and rude to me at my own place. His name is Mark and he works for the geek squad in Holyoke mass, we are Hispanic. I had to ask him if he was upset, mad about something to be that rude.

It's wonderful to know I have a warranty to fall back on!

Knock on wood I have not needed the service on the tv

Nice to feel secure that my main TV will always work.

Geek squad is professional and provide great service.

Geek squad offers great support and service with products

Nothing to talk about a product that is less than 2 months.

Worth every penny that I spent on this always will get it!

The geek squad team are great to work with, 5 years.

Good protection plan, they take care of any issues hassle free.

i used them once and it was great service no hassle

Purchased an extended warranty for my new TV. Great price

The agents from geek squad are very helpful with any problems I had