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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 3689 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 37 Showing 721-740 of 3,689 reviews
  • Rated 5 out of 5 stars

    Geek squad is to shiznit!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get geek squad! Make sure you guys check everything it includes cause it’s totally worth it to have your stuff cleaned up and have general maintenance to ensure it’s longevity. Always always recommend geek squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    OWNER

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I FEEL SO RELIEVED IN HAVING THIS SERVICE ESPECIALLY NOW WITH THIS PANDEMIC. I HAVE CALLED THE GEEK SQUAD SERVICE A FEW TIMES AND HAVE ALWAYS BEEN PLEASED WITH IT. WOULD ALWAYS RECOMMEND IT TO EVERYONE.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend purchasing protection plans if possoble

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always add extra warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always add an extra protection plan for just about all my purchases at Best Buy. It’s another layer of protection. Highly recommend! I’ve used the protection plan on TVs, appliances and all electronics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The plan is good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The plan is good, I always get the plan. No deductibles, no hassle. If your stuff fails, the plan has your back and gets you working again in no time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My soundbar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So for i think this is a good price. They help you out if you need it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful Option To Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's always great to have the protection of Geek Squad in my back pocket!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never a bad moment using geek squad very knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must have for technical difficulties. Great value for 4 years of protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always trust best buys warranty program they have always did a wonderful job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Covered

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t had to use it and hopefully I won’t have to. However, if the need for service arises I know from past experience that purchasing this coverage is a sound investment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s Covered

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t had to use it and hopefully I won’t have to. However, if the need for service arises I know from past experience that purchasing this coverage is a sound investment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kind Representatives

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although I didn't personally use the service, but customer service was very kind over the phone. I love Best Buy and would trust their Geek Squad for any repairs if needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have yet to use the geek squad for this purchase but from past experiences I have always received great customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great support

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get Geek Squad support for expensive items. At this time I haven’t had to use this service on my most recent purchase but have in the past( provides piece of mind that an expensive purchase is covered just in case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can’t beat four years of peace of mind for that price!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always answer questions and help find solutions

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always feel like my purchases are protected when I order Geek Squad protection. Have been using this service for many years and products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just in case I need it it’s best to have it and be able to get help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Needed addition

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you buy any product from BestBuy, you have to get the Geek Squad Protection Plan, It's simply the best warranty in the business. The prices can get expensive but that's to be expected with the item you choose to buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad helped us cut the cord

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents deliver our new TVs and sound bar and DVD player. They installed all of the equipment and mad sure we understood how to cut the cord and use streaming services. Very patient and professional

    I would recommend this to a friend