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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 3690 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 73 Showing 1,441-1,460 of 3,690 reviews
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Warranty worked great my item had an issue and the geek squad fixed me up in a timely manner

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No brainer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always love to be protected. I love the peace of mind!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never buy from BestBuy without a protection plan or total tech support.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MUST HAVE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never buy from BestBuy without a protection plan or total tech support.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    no offence but hope to not need you

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    hopefully the products are quality and will never need to see these people but just in case its good insurance

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Can't leave best buy without it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great warranty it pays for itself for me more than once

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    piece of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've used the geek squad protection on a few items, and it's very convenient and gives us piece of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    efficient friendly service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very helpful and courteous service from each person we worked with. i purchased a floor demo and they were able to get them gift ready before closing on Christmas eve!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad rocks!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm always glad that we get Geek Squad coverage for our products from Best Buy. The few times we needed them, it really paid off! Peace of mind is worth a lot!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Get a higher tier speaker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better off getting a higher tier sound bar. Tweeters crackle when the bass is increased. Not good for large rooms. Better for small rooms

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Review

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    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good quality! Enjoy it very much, highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Much needed services

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its an excellent service but i havent used on my sound bar yet, but i am glad i got it just in case i need.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fabulous

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians mounted the surround sound to my new tv I purchased from Best Buy and showed me how to work it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Again I would have to say the same thing about protecting your electronic device because you never know what can happen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    never go without it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get geek squad service on whatever I buy. They waste no time tending to issues and fixing problems when they arise.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best buy guy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We always buy the protection plan just incase even though we probably won't need it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Extra piece of mind May be Worth it for Some

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had a chance to use the protection just yet, as I just bought it, but I have heard good things about the Geek Squad warranties and such, so the extra piece of mind seemed worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just Get It

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For just $20 I got a 3 year warranty not bad price at all

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents helped with my problems with anything I call them visit them. My store has the best agents!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV and sound bar quickly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not savvy with new technologies of any sort. Geek Squad gives me a "warm and fuzzy feeling!'

    I would recommend this to a friend