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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 3691 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 103 Showing 2,041-2,060 of 3,691 reviews
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic customer service. This service is amazing and although I’m lucky to have it I hope I never have to use it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not as expected.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s okay! Although when it was delivered it was just thrown over my gate in my backyard. I would’ve never known it was here if I didn’t hear the loud noise it made.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Normally I don’t buy insurance but this time I think is better to be protected

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Extended warranty or is it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The extended warranty, and I can’t emphasize extended is OK it only goes into affect after the original manufacturers warranty has expired otherwise Best Buy uses that ships it out makes you wait and it’s around five weeks before you hear any news or process of your products repair

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Still got warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned one sound bar for another. Still got protection on replaced bar

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always a pleasure

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad Rep who came to my home knew exactly what to do to make my sound truly amazing!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always a smart idea to have the Geek Squad protection plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get protection plan for everything I buy just in case is always worth it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is nice to have for the peace of mind of random mishaps.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad help me at all times..

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The people are awesome.. with much knowledge of there job..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great thing to have for everything & anything you buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad knows their stuff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Premium white glove service from the best at Best Buy. I love this company!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't care what product tou purchase. The protection plans at Best Buy are amazing. If they cant fix it, they'll replace it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exceptional Service. Never a problem with checking in and out.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Recommend to have, don’t waste money if It breaks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pricy but it’s 4 whole years you have to exchange the item if something goes wrong! And by then the same model probably wouldn’t be in stock so you can upgrade to a newer model.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GS protection on soundbar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the GeekSquad protection plan for my Nakamichi soundbar.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad rocks always there and ready to help great people

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love me some Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection for my smart speaker at a great value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Two Thumbs Up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad this was an option. never know when the tech decides to quit working on you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection plan and is so much better than other companies

    I would recommend this to a friend