Customer Ratings & Reviews

I have not used this plan yet on my new system but I did use it on my old sound system which was bought brand new and quit working 2 days after it was hooked up brought it in to Geek Squad and it could not be replaced so they gave me my money back and I purchased a different brand which I am happy with!

Geek squad has been awesome they always are very kind and respectful

Geek squad protection is worth the money. Any time I have an issue and the warranty, I’ve always been taken care of. Either my item is prorated or I get a new one. It’s a win!

Purchasing this extended warranty does provide a sense of comfort. I feel assured that if I have any issues, everything will be ok!

Geek Squad has been great with everything from service to installation.

[Employee of bestbuy] Perfect warranty, nice price perfect to every equipment.

Worth it. You never know when your favorite electronic will need some attention. I recently returned to college online and needed to make sure my old laptop was ready to complete assignments. It ran slow and froze. With this protection I was able to have all of families latops worked on at no extra cost.

I always purchase the Best Buy warranty. It has always paid off.

For real though, if this thing breaks and y’all don’t honor the agreement I will cause such a big scene. You don’t even know. It will be like that scene in Step-Brothers where John C. Reilly and Will Ferrell are swinging bats and golf clubs. Man, I love that movie! I think that it’s actually on Netflix right now.

I love the geek squad. Ive purchased so many electronic devices over the years since 1990s and th GS has helped me evertime I've needed them

All Seeing protection plans at every major retailer outlet in the United States. Best Buy isn't perfect and the people at the return counter could be a little nicer but I was only once and I get it, however when it comes to protection plans they are second to none they make it happen and I don't leave the story empty handed or more angry than when I walked in the store. That's worth its weight in gold to me any day of the week.

but i have to say this one is worth it. I had issues with my fridge twice and geek squad took care of everything with the local repair company. I never saw one bill. One thing about the replacement is you only get the amount of money you paid towards a new one its not a direct replacement.

Have the Geek Squad on other small appliances and I love it!!! They’re terrific!!

pretty decent system but depending on the room size and layout will affect the sound quality. Smaller room its great larger rooms its not to good.

I’ve bought warranties from other companies that don’t do anything and if you are lucky enough to get them to do something you have to jump through a million hoops and it’s not worth it, BUT NOT with the geek squad. I’ve had entire appliances replaced, parts replaced and never any unwanted questions ever asked just awesome customer service and repairs hadled in a timely and professional manner!!

Never had to use this so I don’t know if it’s any good or the value of the service. I guess I was sold on the benefit of having it as opposed to not having it.

I always get the the protection plan just to be safe, Had problems a Samsung tv in purchase late 2019 and I think I just got bad one. Samsung was terrible and didn't get any help. Ever since best buy I have basically had the whole tv rebuilt and they have still are checking up on it by there plan policies.

I always get the extra coverage, it pays for itself. Anytime you need to call in bring something in you stayed all kinds of extra fees and get all the help you need no matter what. No matter what I buy I always get Geek Squad, then if I can extend Geek Squad service I will do it in a minute. Definitely the way to go.

I always recommend Geek Squad service for all of my major purchases from Best Buy. Nothing beats it for the comfort of knowing if anything goes wrong with the product, you know Best Buy willl have a solution for you.

They are very experienced and full of knowledge .they helped me with my warranty and got my soundbar up and running