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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 3695 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 87 Showing 1,721-1,740 of 3,695 reviews
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is a good coverage company when it comes to getting your electronics fixed or replaced

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Its a Lifesaver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this insurance for extra protection and glad I did. Bought an item and it was defected and I was able to return it with no question ask.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad super installers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed my TV precisely and made sure all my connections were being used.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy has the best protection on the products that you purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The warranty Best Buy has with sound system is a great deal and very affordable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was super helpful. I got a new tv and they came and picked it up plus delivered it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brenda explain to me everything the plan what it would cover she was very helpful great customer service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were on time and very professional. I would recommend them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection plan for a great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection plan makes it even better to enjoy the product without having to worry about damaging it as they will assist if that were to happen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth every penny!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The protection plan seems like a scam until one of your protected items decides to stop working properly. No questions asked, just replaced the item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get It! It's worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a problem and Geek Squad was able to help right away without any difficulty. So glad I got this

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice quality . Exactly what was needed to complete the job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technicians were very polite and very knowledeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helped with a quick exchange was great amazing customer service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helped with a quick exchange was great amazing customer service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better to have than to need

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If it has irreplaceable batteries, a screen, or speakers I get the protection plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely consider it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Getting the warranty is a play safe move just in case anything happens to the item. Can exchanged if something is wrong with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Product warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek is awesome, always get there service with products I buy from Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing guys great customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent mounted my tv and connected my sound bar , were on time and were quick

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome coverage and well worth it! Best sound bar Ive had so far

    I would recommend this to a friend