Customer Ratings & Reviews

Purchase for the Samsung wireless sound bar and for us its always worth it, geek squade protection has never failed us.

Great product , quality sound great build, would recommend it to anyone

I mean why not get this product as a backup insurance policy?

I am glad Geek Squad is available whenever I need them. So far, I have no problems with my electronic devices I have purchased with Best Buy.

This is so good tan wires in the ceil out speakers in the ceiling, it sounds so good that’s all I needed

They came out to my home and did 100% I didn’t have any issues .The item the TV on the wall is straight the geek squad is really good I’ve been with them for years moving from place to place

Amazing protection! Easy to use and works really well.

I got the Geek Squad protection to cover my purchase in case anything went wrong. Worth it for the peace of mind.

i always reccomend to get geek squad protection on all devices! They are always so helpful if any issues arise

The agent told me about the protection plan and it was a no brainer for us since you never know how long things will last it was a easy decision

Geek Squad protection covers all of our products we purchased at Best Buy with no hassles of having an item serviced.

Love the Best Buy geek squad warranty, it is awesome!

with all my purchases with best buy i get myself some peace and security knowing i have some insurance incase anything goes wrong with my purchases

Purchased the protection just in case we needed support or needed to return sound bar. So far we haven’t had any issues and might never need it.

even though they changed the way their plans are handled, I would still highly recommend the 4-Year Geek Squad Product Replacement on purchases

One of the best warranties I have purchased I used this after a lightening strike and never had an issue, staff was very helpful

Positives: Let me start of by saying this product delivers great sound. Clear. Precise. No distortion. Great quality. Great looking design too Negatives: it had a connectivity issue with my TV. I connected through HDMI ARC connection. It kept turning my tv back on after I turned it off. Whether I used the Bose remote or the TV remote, it didn’t matter. It did the same to my Apple TV. It turned everything back on a second after I turned it off. This was the primary reason for returning the product. The software upgrade didn’t help either. The next thing that bothered me was that my TV had pretty decent sound and it didn’t upgrade the quality to a $700 level. I had bought just the sound bar. No other add-ons. My TV is a Sony XBR930. 55 in. If you don’t have any connectivity issues and if your tv sound isn’t all that great, this is a great product.

They are fast and accurate on how to install product properly

I would you recommend Geek Squad service to a friend and family...........................

Bestbuy service plans are always excellent and very affordable. One can not afford not to get this coverage on all electronic purchases.