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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 3707 reviews

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    Rating 4.5 out of 5 stars

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    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 3,707 reviews
  • Rated 5 out of 5 stars

    Always do the Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get the extra coverage, it pays for itself. Anytime you need to call in bring something in you stayed all kinds of extra fees and get all the help you need no matter what. No matter what I buy I always get Geek Squad, then if I can extend Geek Squad service I will do it in a minute. Definitely the way to go.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great sound theater

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent theater sound for all your music and movie listening needs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek me baby

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter swears by the geek squad. I havent had a chance to know for myself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad 4 Year Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent protection service offered by BestBuy & highly recommend getting it for the products you buy from them when applicable. It definitely helps provide a "Piece of Mind" to you for the goods you get knowing that if something goes wrong, it will help you out greatly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Superior service is what we get from Geek Squad! The representative who delivered and hooked up our new 65” tv was knowledgeable, patient, courteous and friendly! He set up the sound bar and configured the remotes. Definitely worth the cost for the future coverage,too.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Perfect warranty

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect warranty, nice price perfect to every equipment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For $69, you simply cannot ignore this 4-year protection plan. In reality, I really doubt I’ll ever need it for my ‘open box’ LG Sound Bar SC9S, but you just never know.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best support ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve bought warranties from other companies that don’t do anything and if you are lucky enough to get them to do something you have to jump through a million hoops and it’s not worth it, BUT NOT with the geek squad. I’ve had entire appliances replaced, parts replaced and never any unwanted questions ever asked just awesome customer service and repairs hadled in a timely and professional manner!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly Recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t go wrote adding the Geek Squad Protection Plan on your Best Buy purchases. Aside from that piece of mind it provides, their customer service is top notch. Very knowledgeable and always willing to make sure you’re satisfied with the job they’ve done if not they’ll happily replace your product if it cannot be repaired

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    best way to go for protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    if your'e going to make a purchase in the range of 200 - 3000 I would highly recommend getting full geek squad protection. The one benefit you gets if something happens to your item you don't have to worry about mailing it in to the manufacturer yourself but you can just take it to best buy and let them deal with it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We live our geek squad protection. It’s a Must have

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love the Geek Squad! They are great. Very helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great add on

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth every penny don’t miss out of protecting your product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BIG AL'S GIANT TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT WARRENTY SERVICE BEST INVESTMENT I EVER MADE AND AT A GREAT PRICE AT BEST BUY! CHECK OUT THAT WATERFALL IN THE PHOTO'S! IT'S LIKE YOU ARE THERE IN PERSON!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Maybe I’ll end up using this, but hopefully my stuff last longer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great service for a great product, no seriously!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is the only insurance from a big box store i trust o not mess with me, treat me fair and do what they can. When my product had a problem they quickly looked at it, and even after my 4 years as almost up they reimbursed me for the time remaining and helped me find a suitable replacement!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great piece of safety

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would not purchase anything without it. But of course i hope i never have to use it! But it's nice to know my back is covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would have been excellent except I returned the open box product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Piece of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like having pieces of mind on the electronics that but in having said that sometimes it's hard to get anything then because Being disabled in homebound best buy i'm sorry but does it worry about the disabled all that much. But I still like this store

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly Recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not get to use, the item I purchased this for I ended up returning. But I would highly recommend anyone to purchase Geek Squad for their electronics purchase to keep an extra piece of mind. Covers everything even after the manufactures warranty ends, which is always very nice to have. Buy it, you won't regret it.

    I would recommend this to a friend