Customer Ratings & Reviews

I love how Best Buy offers this protection. I always buy it, you never know when you will use it but when I did for other products they responded quickly.

Every interaction we have had with the Geek Squad has been excellent. They've been very helpful and professional.

Love my surround sound bar. It's small & slim fit makes it easy to store on top of TV stand.

Its an excellent service but i havent used on my sound bar yet, but i am glad i got it just in case i need.

We've used the geek squad protection on a few items, and it's very convenient and gives us piece of mind.

It's always recommended for peace of mind to get coverage on products.

Always protect your valuables I've used it in the past

I always get protection for my appliances and devices. The price for "security" for 2-5 years on "big" purchases is smart.

I swear by the extra protection. I always tell my friends and family to get the extra protection. It’s worth the couple of bucks for the piece of mind

Geek squad protection is always good to have when purchasing from Best Buy.

I got this for my protronics ear set just in case. I hope to never use it but makes me feel better that i have it.

The Geek Squad Protection plans are a good investment so you have a peace of mind and if something breaks you are covered.

Knowing that I can blast my sound bar and not worry about a speaker going-out really makes my day. It's all covered! Whooo!

I bought a JBL PartyBox 110 from Best Buy in Daytona Beach with a 4-year Geek Squad Protection Plan. The speaker stopped charging, and the LEDs on one side went out. Should’ve been an easy warranty claim—but it turned into a complete mess. First I was told to bring it into the store. Then I was told to ship it out. I spent over 2 hours on the phone, got transferred and hung up on, and was finally told by a manager they’d likely replace it if I went back in. I did—twice—and still got nothing but a runaround. On top of that, I had to pay out of pocket to ship it using a label they gave me. And after all that? They just sent the same broken speaker right back to me. No repair. No replacement. Nothing. I’ve wasted hours of my time, money, and fuel—and they’ve done absolutely nothing to honor the plan I paid for. Total joke. I’ll never buy another Geek Squad warranty again.

Solid warranty and good protection plan providing buyer's confidence with product.

Works as advertised. Pretty basic to operate should last a while

Good coverage. Good price. Well worth having on electronics and home appliances.

The agents helped with my problems with anything I call them visit them. My store has the best agents!

Good plan hopefully I never need to use it. Very affordable

Always get gsp for anything you buy it will pay for itself later.