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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 3705 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 88 Showing 1,741-1,760 of 3,705 reviews
  • Rated 5 out of 5 stars

    Always use this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always recommend the protection plan Because you never know if you’ll need it! I have more than once!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Team squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service , the best ever. Easy to deal with and quick assistance

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I returned the LG to upgrade to better model they refunded all monies including the cost of the protection plan. Pretty smooth transaction

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better to have than to need

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If it has irreplaceable batteries, a screen, or speakers I get the protection plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    if you buying an expensive product such as an OLED TV or Sonos etc you must add Geek Squad extended warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good price and automatically linked to my account

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Peace of mind and geek squad quality care. Added this to my sound bar. great price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thankful I was able to add protection for the product I bought. Never know when you will need it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have peace of mind knowing my device will be protected, should any kind of accident should befall it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy has the best protection on the products that you purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Product warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek is awesome, always get there service with products I buy from Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing guys great customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent mounted my tv and connected my sound bar , were on time and were quick

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best investment!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so glad that I purchased the protection plan. I was able to return a defective product and get a new replacement, no questions asked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Coverage Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can never go wrong with Best Buy's protection coverage. They really stand behind their warranties. No hassle, less stress.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Customer Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Service provided by Geek Squad really good and help resolve the issues you ARE HAVING.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better then factory

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get the warranty. Best thing ever since slice bread

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect you products

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It might not seem worth it at checkout, bust Best Buy's protection plan is peace of mind insurance for that big purchase . Why take a chance?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good to have protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    glad I purchased the four year plan. If anything happens to my sound bar or my bass driver, they'll fix it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alway get the warranty. You never know when these items will go out. They are not made to lst

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just do it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had to use the Greek squad before, and it saved me money in the long run.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy that I am able to use my product and have the assurance that if I need help, Geek Squad is available.

    I would recommend this to a friend