Customer Ratings & Reviews

I wanted to make sure if I had any problems I had some where to go with them!

it is a good safety net to have if your computer is use for work and home

I haven't used this product yet but I like that it is a one year service.

A piece of mind for Protection and get help from tech support

Great way to extend warranty to plan. Never fails. Excellent.

The geek squad is great to work with. I will keep it as long as I can.

Great help- you'll know in 2 minutes if you got the right person though

Haven't used it yet back it's on my back pocket in case need comes up.

Have had to use the Geek Squad once and was very glad to have had it.

I have used Geek Squad in the past and loved the service. Very professional.

Coverage is good. Could use extended at cheaper prices. More affordable.

This is a great product foot my child or anyone who is in school mm

I can see a real value in this program, especially with a computer!

Good investment for any help needed or any oops along with daily use

The geek squad protection plan had everything it was suppose to

Great support, got emails within hours. The support program is nice.,

Used it already to set up my laptop and put in Classic Shell program.

I have had to call a few times for help. Fast courteous service.

Pc with availability of touch screen, HP always dependable for me.

Well I bought this for my daughter as a birthday gift for school. Now she loves it, but I know computers I had my own business. Based on reviews and the fact that it was sporting a dual core, and 4 GB ram, I know not a great processor but hey Ram and dual core I thought will be great for her. Unfortunately it is super sluggish glitching and worse off screen goes black mouse cursor disappears WTF! Any way the nice thing is it's touch screen COOL but that's it sorry Best Buy I shop with you all the time but this buy was not the best, I bought the protection plan so I will be going back to the GEEKS just to see what they say or can do. I don't feel I should have to work on a computer I just bought. So I say test it out maybe I got a bad one if it works for you great but for me very disappointed thank goodness my daughter is not.