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Customer reviews

Rating 4.7 out of 5 stars with 30554 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 913 Showing 18,241-18,260 of 30,554 reviews
  • Rated 5 out of 5 stars

    geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    needed protection to cover my new tv. value priced

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good way to extend your warranty and get in home inservice. Have not used yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A warranty that warrants me recommending.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wasn’t planning on purchasing a warranty for my new HDTV but the price and the promised services convinced me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection plan and is so much better than other companies

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad rocks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The young man representing the Geek Squad locally did an outstanding job on the install of my new TV and sound bar.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Haven’t used geek squad yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t used geek squad as of yet we installed tv ourselves

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Rhonda

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm sure it would have been very good but there was no need

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to call geek squad twice and he replace the issue in no time. I think both times he was there was less than 30 minutes.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Absolutely terrible experience with Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy is batting 0-1 with me. I made an appointment 2 weeks ago for a TV repair at my house. I took the day off work with no compensation for the appointment. So today, 13, June 2025 on the day of my appointment, Best Buy canceled my appointment without explanation and wants to reschedule. Absolutely terrible experience. Because my TV is larger than 42” I cannot take it to the store. For geek squad to look at. Again, absolutely terrible experience and customer service with Best Buy. I’ll be taking my business elsewhere. I’ll also be talking with family and friends about this, and I’m 100% they will never shop at Best Buy again either.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Security and Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use it but glad I have it. I had a TV blow out from an electrical storm and had no insurance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My security and geek squad are awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My trend micro security is top notch with the geek squad support and them checking my computers they keep my business going

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bought it just in case.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hope I never have to use it. But if I do I know Geek Squad is very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to know that my purchase is protected with great service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best buy buddy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this service. Its very convenient to have with electronics

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had issues with the set within a week and they replaced it with a new one days later.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best value ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If something happens during the term of your contract they will fix it or replace it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The protection has helped me several times not losing any data.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love This

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this! Great buy would buy again! Would refer for a buy for sure!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love This!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this! Great buy would buy again! Would refer for a buy for sure!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love This!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this! Great buy would buy again! Would refer for a buy for sure!

    I would recommend this to a friend