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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30423 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 652 Showing 13,021-13,040 of 30,423 reviews
  • Rated 5 out of 5 stars

    My Samsung TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the warranty because if anything goes wrong I can count on the geek squad to fix it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Five Year Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its so expensive to have anything fixed these days so why not get the Five Year protection plan and have no worries for five whole years. How nice is that!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BUY IT, PROTECT IT!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is the absolute best. Don't make the mistake of buying anything without it!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geeks are great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents always have the answers, service is great also

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No regrets

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never needed it but im glad i got it. I always grab the protection plans.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I got what I paid for... Respect and responsibilit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got what I paid for... Respect and responsibility, my TV was damaged after 4 years and Geek Squad replaced it for a new one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This warranty is worth the money. Never know when these items would quit working.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve got protection on most of my Best Buy purchase just because it’s quick and easy to deal with

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feels great to have at any time a team to call at any time for any problem. Thank You

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We appreciate you trusting Geek Squad with protecting your product. We look forward to helping you again. If you have any questions, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love being able to get my devises worked on and fix my mistakes! Everyone has been so knowledgeable and very nice!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hisense

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m so happy with the warranty. Fast friendly service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The safety of the 5 year warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A lot can break even on the best-engineered systems over 5 years! Do it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a good choice to get this plan. Just the cost of cleaning a camera made this purchase worthwhile. Knock on wood, no drops yet. But if I do, its covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy has some of the easiest warranty’s to use I would absolutely recommend them for any type of electronic

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick schedule to get it installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For me this is a no-brainer. We have always used the sevice and protection we get along with it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Semper Fidelis

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Peace of mind is always good to have, especially if you can get a few extra year's for a good price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth every penny

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best investments when you purchase in Best Buy. Make sure you're covered before leaving.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything was great and went well. Great service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2 years protection not expensive at all great for if you have little ones

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get an extended protection. Totally worth it every time!!!

    I would recommend this to a friend