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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30424 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 674 Showing 13,461-13,480 of 30,424 reviews
  • Rated 5 out of 5 stars

    Geek Squad answered all my questions

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad couldn't hook my tv up because of COVID but they got in in the house and later on helped me get an extended warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always recommend the protection plan on any equipment that needs insurance. It make your life easy and hassle free

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I think they do excellent work and assistance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think I just used the service once at the store, for a new PC setup and SW installation, and it went well. No issues so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Must Buy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great guarantee for Best Buy products. We always get Geek Squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Plans

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have bought other protection plans from Best Buy and have been very pleased with them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just in case....

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use it yet, but for 5years at the price point for what it covers, seemed like no brainer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the $?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used the Geek Squad before, but never purchased product protection. I hope I don't need to use it. If I do need it, I hope it covers the repairs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy the protection package. Best Buy is great at honoring their warranty - way better than other companies.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great serviceI have an ex squad protection in your life always take care you anytime you have a Problem

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth every penny. Piece of mind. The price was reasonable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better safe than sorry

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good we havent had to use the services that are offered. Home my item last forever

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and reliable answers. What more can you ask for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great warranty for a great value, is a relief to have it because you don’t have to worry about anything with them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Great Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad gave chilling examples of why you should have a protection plan on my 85-inch tv. I thank them for the info.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No emails

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No problem yet,sure it would be great if needed………..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good to have just in case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have yet to need the service and I truly hope I never need to use the service but I am very glad that it is there

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased many things from best buy over the past years. By far the greatest thing they have in the store! It'll protect your investment and hard earned money!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Jhwj

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A service that I hope I won't be needing in the near future. But its nice knowing if I ever do need it I am covered

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The plan is good they're willing to fix what you have before shipping it off first without even trying to fix it which most companies do not give any effort in doing so.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get GS protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy the protection plan bc it sets my mind at ease especially with how tricky technology can be these days

    I would recommend this to a friend