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Customer reviews

Rating 4.7 out of 5 stars with 25352 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 485 Showing 9,681-9,700 of 25,352 reviews
  • Rated 5 out of 5 stars

    Peace of mind warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for peace of mind. Takes the wording out of issues that may arise. Hope I never have to use but a peace of mind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Added incentive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection is for the added incentive if I were to have a problem the Geek Squad would be there.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    donna

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we have not used it yet hopefully if we have a problem they will fix it quickly thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it for a TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great warranty. I've had to use it and best buy honors their warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value. I recommend adding this to your purchase just in case something was to go wrong. I have had good customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection Plan for Samsung Lake

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy the extended Geek Squad Protection policy with large priced items. Have always been satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed it my self

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You will need it if something goes wrong with TV for sure

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeky Greatness

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Add to every tv purchase. I have never been let down.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pieces of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When you have geek squad protection. You not need not to worry about anything. They will take care of your issues. No one offers that kind of service when geel squad does.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This world doesn’t promise quality so CYA

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can’t count on quality in today’s world so CYA. When you expect to but new every 3-4 years get the 5 year protection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    please buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    please please buy this geek squad this is important for your tv please buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hope I never have to use it, but if I do I have it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Matt, the asst manager at our Owasso store is amazing, they are always so wiling to assist and answer questions that you may have. We appreciate the whole teams efforts

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy Self Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value for the money. I rarely use these warranty products but what if I had to? Better to buy the service contract than not to have it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad always helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This service has come in handy. I’d recommend it. You never know when you need it, but it’s great to have when you do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Never leave the store without it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase the warranty on electronics, you never know what can go wrong with them now a days, basically you get a newer product if something goes wrong with yours

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    i love this geek squad service...

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i love this geek squad service... they are always fast and efficient with my time, solving all of my problems. highly recommended for anyone!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Telephone Help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very prompt. Very Professional. Love that there is a 5 year coverage. Love thst everything is covered.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ultimately, Geek Squad Services are worth it to some people, but not others. If you have the extra money, don’t want to be beholden to friends and family or want to make sure the job is done right, I highly encourage you to try Geek Squad at least once.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mond

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to have because you never know the cost was reasonable. If something goes wrong can just return it to the store for repair

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    If this makes it right

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Peace of mind is what you get in these terms and sometimes they can pay off, but you just never know. It varies with each person.

    I would recommend this to a friend