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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30799 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 727 Showing 14,521-14,540 of 30,799 reviews
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get geek squad protection! They always help, even if it's a simple solution handled over the phone they are always knowledgeable and polite.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used Geek Squad twice...both times they were very up front and helpful. They explained what they could do and the value added...very satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good to have

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek remotes support help me to determine that my tv had a trouble hardware issue and need to be returned back to store

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s worth it trust me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love geek squad ! They help so much and do a great job every time !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money you pay for protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In today" high tech era, one cannot go wrong buying protection plan for expensive gadget like high end TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm happy with my purchase haven't got no problems with it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A great deal for peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never really used to think this sort of thing was worth it but it has turned out to be.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth Every Penny

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Geek Squad protection saved me when my tv died. They covered it and I was able to get another without any charge. Thanks, Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I recommend Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have used this service a few times over the years and they have always been very helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad always provides great service, agents are knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I alw as ys buy geek squad warranties with my appliances and tech. It's worth its weight in gold.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These warranties are great and gives you peace of mind. You don’t have to bring you item in the store for repairs, they’ll come to you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5-Year Standard Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad are the best. They helped us get the TV synced with all of our services. they made is all so simple.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i bought a open item tv sony brand very nice and size and picture quality i they offer me a 2 year protection that in my mind was a worth it for. thank you best buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We always buy geek squad protection plans because you never know! Definitely worth it for big purchases!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad insurance purchased

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased geek squad insurance for future possible issues

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It's Term Life Insurance for your TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought with LG OLED CX 55" TV. Have not had to use it but purchased it because my older LG B6P 55" TV had burn-in and had to get the panel replaced. I had warranty through Amazon which was useless but luckily for me LG covered it under warranty because it was under 3 years from purchase date. Did not want to take the gamble this time around so purchased Best Buy's warranty which will replace the TV if they cant fix.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good to go

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy Vizio products and rockfish products and so far have never had to use or call Geek Squad but in store answering questions they are great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just in case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use it yet... hopefully won't. Good price to ensure you won't have to buy new if something happens

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t used it yet, but I now have peace of mind with my five year warranty. Lots of bang for the buck.

    I would recommend this to a friend