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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30824 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1128 Showing 22,541-22,560 of 30,824 reviews
  • Rated 5 out of 5 stars

    glad i purchased

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my tv started acting up but under the warranty recevied a new one

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this with the television haven't used it yet. will see how they help me with any issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good purchase because nobody knows what happend un futuro.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the price. I don’t know what else to put I just want the Best Buy points. Thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    hope i don't have to use, but good to know that they have the best people doing the job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i think this is the best election that I made, adquire this protection for the TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek didn’t installed my set.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is a great for taking care of all of your tv problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ALWAYS buy BestBuy insurance, especially for expensive stuff. It is SO worth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The protection plan is a life saver..it covers just about everything except for theft. Glad I got it!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    is the warranty useful?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a sony 4K 65" TV in december that hasn't worked right since the beginning. I have been trying to get resolution with Geek squad and am rather frustrated. Notes from prior conversations with customer support people are not in the file and they cannot reconnect me with the agent with whom I previously spoke. Given this problem at the very beginning I am less confident in the service support I would receive in the future. I am returning the TV and the warranty

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty extension

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent warranty extension for TV and other equipment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Needed this

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must grab with any product that offers it. U never know if u need it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    get to have help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    since we don't really know how to fix things it is really nice to know there is help available.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gotta have the protection plans with purchase of new TVs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our tv and we appreciate that Bestbuy has a protection plan that we love and can afford

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always use your geek squad on all of my purchases

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to cover computers, laptops and all other products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a Ku st buy with every purchase I make at Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great geek squad !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I am happy with the purchase.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am happy with the purchase. More at the later time.

    I would recommend this to a friend