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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30845 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1366 Showing 27,301-27,320 of 30,845 reviews
  • Rated 4 out of 5 stars

    Good to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This protection plan is good to have because you never know when you may need it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I haven’t had to use it. So I consider that good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t had to use it. And hope I don’t. And that’s a good thing in my opinion.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Tina

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my tv and connected all devices!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Product Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a purchase related to a high dollar product.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this in case as an extra warranty for tv.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    This is insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There isn't much to review...this is an insurance policy on the item that I bought.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used my Geek Squad protection plan once and they responded quickly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I keep this service just in case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always very helpful just need more employees in this area. Always very busy

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    NO Service for US

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hard to RATE the GEEK Squad as it turns out they WONT service us at all, due to the fact we are 45 minutes from their store location in Burlington, VT. Not sure exactly what we paid for with the 'membership'.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't needed to use the protection plan, but it is a great idea in case I need it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Secure

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel safe and secure with my purchase knowing that I have Geek Squad Protection.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Robert

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t used Geek Squad yet I can’t wait to use it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Extremely helpful!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Were very courteous and did everything they could to help me with my computer issues.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great warranty services provided and fixed in a timely manner !!must always

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    GOod to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's good to know that my product is covered should something go wrong. Just buy it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Warranty Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get the warranty plan in the of chance that something happens to my TV. Great coverage

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm glad that we bought this protection plan. Luckily, we haven't had to utilize it thus far.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Caution with open box items

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a open box-good tv woth the 5year geek squad plan. Tv never worked, geek squad tried fixing but because i bought an open box they only spend as much as you spent on the tv to fix so they couldnt fix it and just gave me my money back. Took 3 days off of work for the repairs and shouldve just retuened it to begin with.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far haven't used the warranty, but I am happy I was able to get it for 5 years

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great service

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job. Works as advertised. Greeeeeeeeeesaasssaaaaat

    I would recommend this to a friend