Customer Ratings & Reviews

Haven't needed to use them yet, but it's nice that they're available when/if needed.

Have not needed Geek Services as of yet. So far so good.

The title reads, “Big Surprise, I’ll make you regret ever buying a brand you trust!” So i wanted to by another Toshiba Regza to replace the one I bought back in 2006. I have to say I love that TV and it still works perfectly! The picture is absolutely clear and the TV has not one issue. So my thought was get a newer one and I’ll have a newer one to entertain me for another 15 years. Where did I go wrong? I did buy it open box, and It was great until.. I happened to be watching Amazon Prime TV, and the screen went black. I thought i turned it off, but the audio was still on. So I actually had to turn the tv off and when it came back on I had to navigate back to Amazon and resume playback. This is ok if happening only once, but the tv now will cut the screen to black at the most nefarious of times! Such moments at random and frequent intervals eventually made me nutz!!! So after a week of such sadistic pleasure, I decided it is time to call Amazon. they told me to call best buy, I’m doing that now. to be continued….

We got this in case the tv breaks we hope it doesn't

Well worth the money to get assistance when you need it.

You will need this cover for your item as it comes into play when damages occur

I have use this once before. its was helpful and i got some good information

Still not sure Geek Squad is really worth it from a value standpoint, you are really just buying peace of mind.

Have not used the service yet will use when needed.

You just never know when you might need it. Used previously and they are amazing

Great to have in case of unexpected tech problems.

This geek squad protection plan made me feel protected and confident.

If you dont know what to do then hire the geek squad.

I feel easier about making a big purchase knowing I can get this type of protection!

I have not had to use the service but it gives me a piece of mind knowing I have it

Bought this for my son's college laptop. He has had zero virus problems!

This is good but sometimes I feel like I payed too mucho for the extra warranty....

Haven't had to use service as of yet. Policy sounds great if there is a problem

I took my computer in to the geek squad and they completely repaired it. Good Job!

price is ok and they do help good by phone to set up tv and others service.