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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30777 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 713 Showing 14,241-14,260 of 30,777 reviews
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service. Geek squad continues to be on top of their game. Very patient service when needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Plan worth every penny!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection plan purchased for new TV, router and wireless printer. Best Buy protection plans are worth the money if anything goes wrong with your electronic equipment.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Extremely knowledgeable and helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had issues with sound on new TV and Geek Squad came to the house and turned out to be settings on Directv so technician changed and then even showed me some neat features of the new TV didn't even know were there.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its always a great idea to purchase the geek protection just in case you ever need them they are very helpful and fast

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought an open box and they protected it like it was new out of the box. They stand behind the warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Do it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought an open box and they protected it like it was new out of the box. They stand behind the warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was very knowledgeable glad I made that purchase!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very geeky

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my tv. he was very nice and polite. he even answered all my questions regarding my protection plan

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality warranty especially for the TV i bought. 5 years is definitely worth the purchase for its price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Product protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use this service yet. But it's good to know I'm covered just in case something happens.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and effective service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All work displayed Excellent service!! Efficient and excellent work by the technician. Thanks

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kind of pricey , havent used it yet but will update the post at a later date if needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With kids at home who are the main users of the tv, this is peace of mind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had an appointment to have it installed at your store . He explained how the installation would work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    cool

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    service is great the people are nice and they make sure they do whatever they can to make sure you are a happy customer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don't leave without Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BEst buy has then best protection plans ever. I do not buy electronics anywhere else

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best money spent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an absolute must have as much as tvs are these days

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and reliable answers. What more can you ask for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A warranty for large priced purchase is a must i recommend anyone buy expensive products to invest in a play it could save you tons of money in the future

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Never used it

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Rating something you hope to never need is awkward. But it gives some peace of mind knowing I have the service if needed.

    I would recommend this to a friend