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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30477 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 806 Showing 16,101-16,120 of 30,477 reviews
  • Rated 5 out of 5 stars

    Not bad price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s always good to get a protection plan. As long as it protects the things that go bad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get the coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was like all of you who hate buying a warranty but in the long run it is worth it for the type of investment I made. To many things could go wrong

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An absolute must for electronic purchases be it’s entertainment or computers or home audio.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the money to add extra protection for my electronics. Always helpful when needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Knowledgeable tech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very knowledgeable and nice people. They came out to my home a help me resolve a technical issue with my TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is always helpful!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No worry protection for laptop and/or home computer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better on higher end products.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I mean I would not purchase it again but it does give me peace of mind, so that's worth something.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Who doesn’t love a geek?!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always hate spending money on a warranty, but I can rest easy knowing Geek Squad has my back!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    By UK if go if dm it fl lg goodness hi fl if

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It do icky by union TLC click king flicking hoc fox hock fox xbox fungicide folding hdmi to hi

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad a must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used the Geek Squad to set up computers. I have always been pleased with their help. I am sure it will be the same for my tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i mean i haven't used it so i have no idea honestly so just giving 5 stars

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to cover my granddaughters TV. It is a great service to have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy I got this very very happy for Best Buy great store to buy things from

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Week help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the extended service plan and it has been worth every penny it has saved me so much time and money and aggravation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the protection plan since I know this tv is great and the quality and picture show up real good

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I rather have it than not. I just wish I could buy One plan for all my products.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Absolutely terrible experience with Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy is batting 0-1 with me. I made an appointment 2 weeks ago for a TV repair at my house. I took the day off work with no compensation for the appointment. So today, 13, June 2025 on the day of my appointment, Best Buy canceled my appointment without explanation and wants to reschedule. Absolutely terrible experience. Because my TV is larger than 42” I cannot take it to the store. For geek squad to look at. Again, absolutely terrible experience and customer service with Best Buy. I’ll be taking my business elsewhere. I’ll also be talking with family and friends about this, and I’m 100% they will never shop at Best Buy again either.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Just buy it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geeks are there to help !! Don’t go without protection or you might just regret it later.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad insurance is awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent plan for the TV. I always purchase this protection with any product I buy at Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get the protections! It gives me peace of mind with having young children in the house

    I would recommend this to a friend