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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 3705 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 25 Showing 481-500 of 3,705 reviews
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It came in clutch when I bought a JBL soundbar and the romote that I bought for it wasnt working with the soundbar. Worth it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is easy to get technical support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great thing to have when the manufacturers warranty expires. This plan also covers things the manufacturer doesn't like power surges

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this because the one broken needed repaired or replaced. Without the warranty it was more expensive to repair. When I bought the replacement for it the I got the warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great cover for display item purchase.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the fact that I did not get to point to use this. The product itself was good though it was a display item. Never had any issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    4-Year Standard Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's better to have a protection plan better than you regret not to pay a protection plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek Sq saved the day ( and my 55” T.V. ).

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I usually don’t buy warranty’s , but Best Buy warranty’s is worth every penny. I brought a L.G. 55” that crap out on me & because I had brought the warranty for a crazy low price , it all worked out well. As they say: it’s better to have then not have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Geek Squad Protection Plans

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While I have not needed to use these services for the product I just bought, I have had to use the Geek Squad services before. They have always taken care of my needs and I will not have a major purchase without it. Geek Squad protection is one of the main reasons I purchase all of my electronic devices at Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad took the time to figure out the issue, in no time the issue was fixed. Thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get the protection plans things made in these days have not been made like 30+ years ago

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was a smart investment!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squat Agents were very personable and professional. Showed up on time, worked fast AND helped me completely set up all 3 Smart TVs. 5-Stars!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lap top issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geeks are awesome totally fixed my issues I would totally recommend them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranties are a must with electronics!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase a warranty when buying electronics. Sometimes you can contact the manufacturer with the warranty’s, you don’t have to use geek squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get the GSP on TV’s

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get the Geek Squad Protection when it comes to big purchases. Especially on my Brand new TV’s. I love that I can call if I am having any problems with my screen or technical problems with the built in receiver. It’s so nice knowing I don’t have to worry about this stuff as I have GSP on all my products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    OnAMission

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will always include a geek squad protection plan when offered. You can't go wrong with having. Most protection plans make you feel duped! Not Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    always good to have a great warranty service. Always available

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's good for product purchased for bestbuy for extended warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service always satisfied ( arm emoji) I recommend always getting it

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had to use this to replace or repair anything. It may be good or bad. That is why i gave it 3 stars

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    NO BRAINER

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First of all the cost for the protection on such a high dollar item is more than fair, and I do not usually buy extended warranties. But secondly, if your 55 inch TV goes out do you really want to have to box and ship it for repair, or have a guy come to your house and fix, or REPLACE it, no questions asked? As I said, NO BRAINER.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It just makes sense

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I try and purchase geek squads extended warranty on all of my major purchases because its important to me and the value for peace of mind cant be beat they stand behind the product and have never let me down thank you best buy for protecting my purchases

    I would recommend this to a friend