Customer Ratings & Reviews

My 4 year protection is great, especially when I use the device on a daily basis, and the device loses its “new-ness”.

Excellent service, protection plan, and a professional crew.

For me the extra warranty is common since. I like the idea of not having to worry about anything going wrong with my tech. I know that over the next 4 years anything that goes wrong is covered and to be honest I know the chances are I will never need it but knowing it’s ok if it does is enough to make it worth it. I also feel the price is fair.

Never had to use this so I don’t know if it’s any good or the value of the service. I guess I was sold on the benefit of having it as opposed to not having it.

Didn’t need to use it but I am glad I had it just in case anything went wrong

The service that Geek squad provides is top tier! From the morning to arrival the representative communicated with me by providing timely updates regarding an ETA since there were a few delays.

I've had good service in the past and will support geek squad

I have not had to use this to replace or repair anything. It may be good or bad. That is why i gave it 3 stars

Great protection for all the devices you buy at best buy

They have never let me down excellent service always.

Geek Squad plans are always the best protection for your products.

Geek Squad plans are always the best protection for your products.

Knowledgeable Geek squad agents did not disappoint. Was faced with a small challenge, but with their quick thinking and coming on site we’ll prepared that the challenge was merely a pebble in the road. If you’re not looking to do the work and speedy and smooth service is what you want, then let the geek squad handle it. Truely the best!

I always recommend getting protection plans! It saves so much money to replace the item of instead buying a whole 200 product again. Less headache compared to talking to the manufacturer. Also no shipping fees! Quick and easy exchange.

Grate product no problame and very good quality the best

I get nothing without geek squad. Although, i have run into some issues lately that tarnished my view of GS somewhat. For instance, i brought back an item that i bought brand new and paid for GS, but since it was price matched for a lower price they wouldn't just exchange it for another of the same exact product because the price was regular retail again. So, i was forced to return the product for store credit because i couldn't pay the difference in price to get another one. The whole reason i buy GS is to ensure that if the product needs replaced, i don't have to pay for it or buy a new one. I seriously think this needs to be revisited and changed, otherwise I'm not sure geek squad is really worth the money and i may revisit my policy on always purchasing it I the future.

Love the geek squad. They are friendly efficient and really helpful. Observing all safety standards for the covid 19 they set up a perimeter keeping everyone distanced and safe + set up my new TV in no time flat even programing both my controllers. Leaving me with a perfect set up and no questions unanswered. Usually set up my own electronics so 1st time using. I am impressed.

I buy Geek Squad Protection on high dollar electronic purchases and so far I have been extremely satisfied. I have had three TVs and two Home Theater Systems replaced under the plans. It seems like the products know when the plans are near their end as they have died in the last few months of the plans. It's been nice to have these plans because when the product dies and it is replaced you get a gift card for the purchase price to buy an new product. Cheap way to get the latest product when your electronics die.

It’s sounds amazing and the the quality is amazing to

I love it so much thanks to you all bzjxbcnxnxxxxxxxx