Customer Ratings & Reviews

You can always get an answer from the geeks and solve issues with the item that you purchased and friendly advice for your other gadgets

Great team no problem with my purchase i would recommend everyone to BestBuy

For real though, if this thing breaks and y’all don’t honor the agreement I will cause such a big scene. You don’t even know. It will be like that scene in Step-Brothers where John C. Reilly and Will Ferrell are swinging bats and golf clubs. Man, I love that movie! I think that it’s actually on Netflix right now.

but i have to say this one is worth it. I had issues with my fridge twice and geek squad took care of everything with the local repair company. I never saw one bill. One thing about the replacement is you only get the amount of money you paid towards a new one its not a direct replacement.

I bought a open box Sony Bluetooth speaker and I am satisfied with it and I will continue to buy more products from Best Buy.

such a great deal. perfect for any common room or living room. brings it alive

All Seeing protection plans at every major retailer outlet in the United States. Best Buy isn't perfect and the people at the return counter could be a little nicer but I was only once and I get it, however when it comes to protection plans they are second to none they make it happen and I don't leave the story empty handed or more angry than when I walked in the store. That's worth its weight in gold to me any day of the week.

So glad I got geek squad to protect my merchandise

Recommended go to have it would not regret suggest to get it for good price

I always get the the protection plan just to be safe, Had problems a Samsung tv in purchase late 2019 and I think I just got bad one. Samsung was terrible and didn't get any help. Ever since best buy I have basically had the whole tv rebuilt and they have still are checking up on it by there plan policies.

I always get the extra coverage, it pays for itself. Anytime you need to call in bring something in you stayed all kinds of extra fees and get all the help you need no matter what. No matter what I buy I always get Geek Squad, then if I can extend Geek Squad service I will do it in a minute. Definitely the way to go.

Sound and quality are amazing, easy to connect and hook up! Comes with wall mount so it makes it look sleek and modern and doesn’t take up a lot of space if mounted under tv.

We had geek squad install our dolby atmos soundbar system with our new tv. They are extremely knowledgeable and I highly recommend them for any purchases. We have a 4 year geek squad protection on our speakers for a minimal price. This brings me peace of mind which is worth alot to me.

I’ve bought warranties from other companies that don’t do anything and if you are lucky enough to get them to do something you have to jump through a million hoops and it’s not worth it, BUT NOT with the geek squad. I’ve had entire appliances replaced, parts replaced and never any unwanted questions ever asked just awesome customer service and repairs hadled in a timely and professional manner!!

This is an excellent protection service offered by BestBuy & highly recommend getting it for the products you buy from them when applicable. It definitely helps provide a "Piece of Mind" to you for the goods you get knowing that if something goes wrong, it will help you out greatly.

Superior service is what we get from Geek Squad! The representative who delivered and hooked up our new 65” tv was knowledgeable, patient, courteous and friendly! He set up the sound bar and configured the remotes. Definitely worth the cost for the future coverage,too.

Can’t go wrote adding the Geek Squad Protection Plan on your Best Buy purchases. Aside from that piece of mind it provides, their customer service is top notch. Very knowledgeable and always willing to make sure you’re satisfied with the job they’ve done if not they’ll happily replace your product if it cannot be repaired

if your'e going to make a purchase in the range of 200 - 3000 I would highly recommend getting full geek squad protection. The one benefit you gets if something happens to your item you don't have to worry about mailing it in to the manufacturer yourself but you can just take it to best buy and let them deal with it

Technology is improving every day; however, there is always one that has defects.

Love this sound bar I hope they always make good thins like this one. I will buy new models