Customer Ratings & Reviews

Pretty got tv but the sound is very low ur going to have to get some kind of sound bar or a surround sound

I purchased a flat screen 43 inch from Best Buy. The plastic holders were so cheap that the tv fell right over, breaking the set. So I called the Geek Squad Service to see what my options were. They said "unfortunately, we do not repair broken screens" and they disconnected the phone. Yes, I was hung up on. But that's okay! Our relationship has been defined. Best Buy and I must part ways here. So I lost $400 dollars this week, but I learned the important lessons. When I go back to purchase another set, I will hire someone to mount it properly in my home so that it cannot get broken easily. Guess who I'm not buying it from?

Geek Squad has a lot of benefits but sometimes it doesn't go far enough

This program is the best. Easy to use. Smart to $$

Great customer service with personal attention at Geek squad

Good service is always available usually the first requested

Haven't had to use it yet but I always buy protection plans

never purchase a big ticket item without this warranty.

Not a huge fan of that warranty but still works when I need.

I usually go with a protection plan to safety sake, but the price of the plans seems to have increased a lot lately that I was second guessing getting one for this purchase. I ended up going with one on this, but almost skipped it due to price.

this is the best service they have. I will keep it

This TV was easy to set up and has awesome HD picture.

2-Year Standard Geek Squad Protection is a great thing to have.

I love knowing i have 5 years of protection for my tv

From previous experiences they have been excellent.

Great product at an excellent price point, great piece of mind.

Can not go wrong with protection on electronics…..

Must have in order to get a new tv if it breaks down

The geeks are great and they always service the products good.

Worth the money... They just don't make products like they used to.